Lead Retail Sales Associate / Keyholder

Assistant Manager

Elements Massage East Amherst is looking for a positive and outgoing individual to join our team as a Part Time or Full-Time Assistant Manager. Elements Massage provides a truly customized therapeutic massage to every client, every session. Our client satisfaction scores are the highest in our industry. We believe in the healing and restorative power of massage therapy as a vital component of overall health and wellness. Join the best team in our industry, join Elements Massage!

Required Skills:

• One year management experience in retail or spa setting
• Strong sales and customer service experience
• Ability to multi-task and work under stress
• Be able to lead and motive a team
• Ability to identify and resolve problems in a timely manner
• Strong organizational skills
• Ability to work flexible schedule, day/nights/weekends and holidays.
• Computer proficiency
• Ability to promote the health and wellness benefits of massage therapy

Responsibilities include:

• Day-to-day management of studio operations
• Responsible for achieving and exceeding goals set for membership sales
• Responsible to ensure cleanliness of studio at all times
• Assist in hiring and training of staff
• Maintain the accuracy of the client files and system reports
• Scheduling of staff
• Social media coordinator

All with the goal of ensuring a flawless client experience and meeting established studio goals on a weekly, monthly and annual basis.

Benefits:

• Highly competitive compensation plus bonuses
• A warm, professional atmosphere
• Monthly massage