Senior Living Regional Director of Operations

Job Description

Job Description

Join Our Team as Regional Director of Operations!

Are you an operational leader who thrives on building high-performing teams, driving organizational excellence, and leading communities through growth, change, and success?

Health Dimensions Group is seeking an experienced Regional Director of Operations (RDO) to join our Operations Leadership Team. In this executive leadership role, you'll provide strategic oversight across a MN/IA portfolio of senior living communities while partnering closely with Executive Directors, ownership groups, and corporate leadership to drive operational excellence, financial performance, regulatory success, and exceptional resident outcomes.

We're looking for a collaborative leader who enjoys developing people just as much as improving operations—someone who can balance strategic vision with hands-on support, inspire community leaders, and help position Health Dimensions Group and our managed communities for continued success.

At Health Dimensions Group, we're all about making lives better—whether it's for our residents, clients, or the incredible people who work with us (that's you!). We believe in the power of hospitality, stewardship, integrity, respect, and humor® , and we bring those values to life every single day.

Now, let's talk about YOU and why you'll love this opportunity.

• Provide executive operational oversight for a portfolio of assisted living communities.

• Partner closely with Executive Directors to establish strategic priorities, operational goals, and measurable performance outcomes.

• Serve as the primary operational liaison between Health Dimensions Group, ownership groups, Boards, shareholders, and community leadership.

• Drive accountability while fostering a culture centered on collaboration, continuous improvement, and exceptional resident care.

• Participate in Board meetings, executive committees, and leadership discussions while presenting operational performance, strategic initiatives, and organizational priorities.

• Champion Health Dimensions Group's Entrepreneurial Operating System (EOS) to strengthen focus, communication, and organizational execution.

• Provide executive oversight of community budgets, financial performance, operational metrics, and long-term business planning.

• Monitor key performance indicators including census, budget performance, quality measures, staffing, regulatory compliance, survey outcomes, CMS Star Ratings, and financial performance.

• Identify operational trends and opportunities while implementing sustainable performance improvement initiatives.

• Lead turnaround efforts for underperforming communities through strategic planning, coaching, and operational support.

• Develop systems and processes that improve efficiency, consistency, and overall organizational performance.

• Recruit, coach, mentor, and develop Executive Directors and operational leadership teams.

• Foster a culture of accountability, engagement, transparency, and professional growth.

• Partner with People & Culture on succession planning, leadership development, recruitment, and retention strategies.

• Support community leaders through coaching, problem-solving, and ongoing professional development.

• Create high-performing teams that consistently deliver exceptional resident, employee, and client experiences.

• Ensure communities maintain compliance with federal, state, and organizational regulations.

• Partner closely with Quality, Clinical, Finance, Sales, and other corporate departments to align operational priorities.

• Present operational performance, financial results, and strategic initiatives to executive leadership, ownership groups, and Boards.

• Promote consistent communication and collaboration across communities and corporate leadership.

• Support continuous quality improvement through data-driven decision making and operational best practices.

• Partner with executive leadership on acquisitions, new management opportunities, and organizational growth initiatives.

• Assist with operational transitions, onboarding of newly managed communities, and integration of organizational systems.

• Build trusted relationships with ownership groups, clients, industry partners, and community stakeholders.

• Represent Health Dimensions Group at industry events, conferences, and professional meetings while promoting our mission and values.

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field required. Master's degree preferred.

• Minimum of 10 years of progressive leadership experience within senior living.

• Proven success leading multi-site operations with full operational and financial accountability.

• Experience leading organizational turnarounds, operational improvement initiatives, and executive leadership development.

• Strong understanding of senior living operations, healthcare regulations, financial management, and organizational performance.

• Experience overseeing budgets, operational metrics, quality outcomes, compliance, and strategic planning.

• Demonstrated success implementing operational improvements and driving measurable organizational results.

• Strong financial acumen with the ability to analyze data and translate insights into action.

• Proficiency with Microsoft Office and operational reporting systems.

• Exceptional leadership, coaching, and mentoring abilities.

• Executive presence with outstanding communication and relationship-building skills.

• Strong strategic thinking, analytical abilities, and decision-making skills.

• Ability to build trusted partnerships across Executive Directors, ownership groups, Boards, corporate leaders, and external stakeholders.

• Highly organized with the ability to manage multiple priorities while maintaining confidentiality and sound business judgment.

• A passion for seniors and serving those who care for them.

• A passion for developing leaders.

• The ability to balance strategic vision with hands-on operational support.

• A collaborative leadership style built on trust, accountability, and transparency.

• A proactive mindset focused on innovation, continuous improvement, and organizational growth.

• Strong business acumen with the ability to connect operational performance with financial success.

• A commitment to supporting Health Dimensions Group's mission, values, and continued growth.

• Competitive executive compensation

• Mileage reimbursement and extensive regional leadership exposure

• 401(k) retirement savings plan

• Medical, dental, and vision insurance

• Paid time off & volunteer time off

• Tuition reimbursement & professional development opportunities

• Pet insurance & adoption assistance

• Comprehensive benefits package