Senior Manager, Technical Program Management

Senior Manager, Technical Program Management

Do you love driving complex technical initiatives and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.

We are seeking Technical Program Managers who are passionate about marrying technology with business strategy to join our team. As a Technical Program Manager, you'll have the opportunity to be on the forefront of driving major technical transformations and scaling platform capabilities across Capital One.

The Global Payment Network (GPN) Technology organization manages critical payments infrastructure to facilitate high-throughput, secure global transaction processing. Our Technical Program Management (TPM) teams are vital to GPN's success. These teams leverage deep technical acumen and systems thinking to drive the architectural alignment, technical strategy, and execution of the organization's objectives and key results. They improve scalability and system resilience within the GPN engineering lifecycle, with a focus on ownership of complex technical dependencies, cross-functional engineering roadmaps, and the robust delivery of global financial infrastructure.

What You'll Do:

As a Senior Manager of Technical Program Management (TPM), we're looking for someone that can help us lead programs that deliver on critical business goals and build large scale products & platforms that will help Capital One customers to have incredible experiences.

In addition to the technical program, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.

Responsibilities include:

• Own the operational framework for program execution and roadmap transparency, including dependency mapping, risk escalation pathways, and platform governance routines
• Partner with engineering leaders to influence technical decision-making, ensuring platform scalability, resilience, and long-term maintainability
• Establish program-wide visibility and accountability through metrics, dashboards, and executive communication cadences
• Drive alignment between product strategy and engineering platform capabilities by coordinating across multiple LOB stakeholders

Basic Qualifications:

• Bachelor's Degree in a technical field
• At least 5 years of experience managing technical programs

Preferred Qualifications:

• 5+ years of experience designing and building solutions using distributed computing or service oriented architecture (SOA)
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable products & platforms
• 3+ years of experience with Agile delivery
• 3+ years experience delivering large and complex programs - where you contribute to the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• MBA or Master's degree or higher in a related technical field (Computer Science, Software Engineering)
• PMP, Lean, Agile, or Six Sigma certification
• Experience driving cross-platform architecture decisions in cloud-native, microservices-based environment
• Exceptional communication and influence skills, capable of engaging deeply with technical teams while translating implications into compelling business narratives that persuade senior leadership

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.