Admissions Officer Residency Lead

Admissions Officer Residency Lead

Requisition ID: 2026-10295
# of Openings: 1
Location: US-UT-Logan
Category: Student Programs & Services
Position Type: Benefited Full-Time
Job Classification: Non-Exempt
College: Student Success
Department: Admissions Pathways & Engagement
Advertised Salary: Minimum $43,000 per year commensurate with experience plus excellent benefits

Overview
The Admissions Officer Residency Lead position is responsible for the completion of various responsibilities related to processing and evaluation residency applications and admissions applications. This position includes a lead role with residency with responsibility for residency training, modifications to the residency application, covering residency info events, and helping with residency committee decisions. Incumbents in this position must be friendly and enjoy serving students, accurate and detail oriented, self-motivated, organized, and able to work in a fast-paced office as a selfless team member. This position is eligible for hybrid remote work within the state of Utah

Responsibilities

• Evaluate residency status of applicants and process residency reclassification applications.
• Serve as a residency lead which includes providing ongoing training and support to other admissions officers on residency issues.
• Take a lead role in helping refine and troubleshoot residency processes.
• Make certain residency policies and procedures are kept up-to-date and well documented.
• Supports the residency committee including assembling applications for review, fact finding, researching options.
• Work with Service Now programmer to help refine and troubleshoot residency application and processes.
• Ensure that residency applications move through the various processes in an accurate, timely manner.
• Ensure that application materials move through the various admissions processes in an accurate, timely manner.
• Counsel with prospective students and help them complete the admissions process.
• Data entry of application materials.
• Request missing information from applicants.
• Evaluate high school and college transcripts.
• Evaluate applications and make admissions decisions.
• Assist other USU department personnel with admissions issues.
• Consistently exhibit behavior which helps create a positive and productive atmosphere in the office. Practice good people skills and help coworkers in a spirit of cooperation and support.
• Provide excellent customer service when counseling and assisting prospective students, USU academic advisors, and other university personnel.
• Counsel with prospective students and help them complete the admissions and residency process.
• Additional duties include answering phones, helping with the front counter, and assisting with the day-to-day operations of the Admissions Office.

Qualifications
Minimum Qualifications:

• Four years of related experience; or an associate degree/vocational training plus two years of experience; or a bachelor's degree is required

Preferred Qualifications:

• Experience working with a computer information system
• Utah State University and/or Utah State University Eastern experience

Knowledge, Skills, and Abilities:

• Excellent interpersonal skills
• Ability to troubleshoot processes and systems
• Ability to train others on policies and procedures
• Friendly and service oriented with excellent customer service skills
• Must enjoy working with students and as a selfless member of a team
• Dependable with a strong work ethic
• Ability to work under pressure in a fast-paced office environment
• Enjoy repetitive work
• Excellent organizational skills and attention to detail
• Strong deductive reasoning, problem solving, and prioritizing skills
• Accurate keyboarding, data entry skills
• Competent in Microsoft Office

Required Documents
Along with the online application, please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
2. Cover letter to be typed/pasted at the end of your application (iForm)

**Document size may not exceed 10 MB.**

Advertised Salary
Minimum $43,000 per year commensurate with experience plus excellent benefits


ADA
Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions.

College/Department Highlights
The Admissions Pathways & Engagement Department is responsible for guiding prospective students through the application process, and providing information about academic programs, campus life and admissions requirements through campus visits and outreach. We offer various pathways to admission and unforgettable events to allow students to decide to make USU their home. We are committed to fostering meaningful and collaborative relationships built on dependability, trust and mutual respect. Within our campus community, we strive to find solutions guided by integrity, adaptability and perseverance. For our students, we believe in building a supportive atmosphere through helpful engagement while listening to concerns and seeking ways to serve the Aggie Family.

Admissions is housed within Strategic Enrollment Management under the Division of Student Success. Strategic Enrollment Management (SEM) opens doors to the Aggie Experience! We are here for the learner, because of the learner, and we advocate for the learner. We are engaged in their success, empowered to drive growth and opportunity, and energized by challenges as we innovate to shape the future.

University Highlights
Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by recent Mountain West regular-season and tournament championships in women's volleyball, three consecutive Mountain West tournament titles in women's soccer conference championships, and a first-ever conference championship for gymnastics, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.


The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at View phone number on click.appcast.io or View email address on click.appcast.io.


*updated 12/2025

Notice of Non-discrimination
In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:
Executive Director of the Office of Equity Matthew Pinner, View email address on click.appcast.io, Distance Education Rm. 401, View phone number on click.appcast.io
Title IX Coordinator Matthew Pinner, View email address on click.appcast.io, Distance Education Rm. 404, View phone number on click.appcast.io
Mailing address: 5100 Old Main Hill, Logan, Ut 84322
For further information regarding non-discrimination, please visit or contact:
U.S. Department of Education, Office of Assistant Secretary for Civil Rights, View phone number on click.appcast.io, View email address on click.appcast.io
U.S. Department of Education, Denver Regional Office, View phone number on click.appcast.io, View email address on click.appcast.io

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