Medical Receptionist

Medical Receptionist PrideStaff is partnering with a highly respected, locally-owned Physical Therapy and Sports Rehabilitation practice to find an energetic, empathetic, and organized Medical Receptionist. Our client is known for treating people like people—not just numbers on a chart. They pride themselves on a welcoming, high-energy environment where patients bounce back from injuries, post-surgical procedures, and sports-related issues. As the face of the clinic, you will be the first point of contact for patients seeking to get "back in motion." If you thrive in a collaborative, fast-paced setting where you can build genuine relationships with patients and keep a busy clinic running smoothly, we want to talk to you! Medical Receptionist - Key Responsibilities The First Impression: Greet patients, athletes, and visitors with a warm, encouraging smile. Maintain a positive, professional, and welcoming waiting room environment. Smart Scheduling: Manage complex appointment books for multiple physical therapists and physical therapy assistants (PTAs). Coordinate same-day appointments, follow-ups, and complimentary patient discovery visits. Patient Intake & Check-In: Guide new and existing patients through the registration process, verify demographic information, and ensure all digital or paper health intake forms are accurately completed. Insurance Verification & Coordination: Check insurance eligibility and benefits for a wide variety of commercial, private, and workers' comp plans. Clearly explain insurance coverage, copays, and authorization requirements to patients. Financial Stewardship: Collect copays, deductibles, and point-of-service balances. Efficiently manage bill pay inquiries and post payments accurately into the electronic health record (EHR) system. Communication Hub: Answer multi-line phone calls, respond to digital appointment requests, follow up on patient appointment reminders, and manage incoming/outgoing medical faxes and referrals. Medical Receptionist - What We Are Looking For Experience: Minimum of 1–2 years of experience as a receptionist or front desk coordinator in a medical office, chiropractic clinic, or physical therapy setting is preferred. Customer Service Obsessed: A patient-first mindset. You understand that patients may be in pain or anxious, and you meet them with empathy, patience, and exceptional care. Tech-Savvy: Strong computer skills, including experience with electronic medical records (EMR) or scheduling software. Detail-Oriented: Ability to accurately handle insurance data, collect payments, and manage a fast-moving front desk without missing a beat. Reliable & Professional: Exceptional attendance, a strong work ethic, and a professional demeanor. Medical Receptionist - Why Apply Through PrideStaff? Direct communication and guidance throughout the interview process. Access to competitive benefits during your contract-to-hire period. A foot in the door with one of the region's top-rated, growing physical therapy practices. Ready to take the next step in your medical administrative career? Click Apply Now and attach your current resume. A PrideStaff recruiter will review your qualifications and reach out to matching candidates immediately! PrideStaff is an equal opportunity employer. Compensation / Pay Rate (Up to): $17.00 - $17.00 Per Hour PrideStaff