Senior Health Information Coordinator

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit As a Full Time Senior Health Information Coordinator , you'll provide care to client employees in our Health Center located in Lake Buena Vista, FL. 
Monday–Friday, 8:00 AM–4:30 PM — enjoy great benefits, generous PTO, true work-life balance, and a fun, team-driven environment delivering top-quality service! What You'll Do

• Acts as a liaison between patients, providers, office staff, and outside facilities regarding medical records, disability insurance, and patient paperwork.
• Prepares, distributes, tracks, and processes all clinical forms and ensures timely completion and regulatory compliance.
• Maintains detailed and up to date logs of all paperwork and records handled by the HIM Department and audits logs regularly to ensure timely turn around.
• Assists HIM team with questions and escalations
• Meets with HIM Team members regularly to discuss questions or problems with workflows
• Answers questions regarding Medical Leave of Absence, Work Restrictions, Disability, FMLA and other patient forms.
• Maintains up to date understanding of Federal, State and Client guidelines regarding HIPAA, Medical Leave of Absence, Work Restriction, Disability, FMLA and other patient forms.
• Trains staff on appropriate use of above related items.
• Assists patient in navigating the complexities of the leave of absence and disability process.
• Investigates and troubleshoots any problems or inquiries regarding patient forms, restrictions, or release of information by thoroughly searching patient charts for relevant documentation.
• Trains staff on the adherence of privacy policies and procedures regarding the safe use and handling of protected health information (PHI) in compliance with federal and state HIPAA regulation.
• Reviews all records requests to ensure HIPAA compliance and determine appropriate records for release.
• Processes all incoming and outgoing medical records requests in a timely manner.
• Receives, reviews and processes all subpoena and legal requests for records.
• Manages the scheduling of legal depositions for clinic Providers.
• Assists Medical Directors in completing Mortality Reviews and Death Certificates for deceased patients.
• Utilizes vendor partner EMR systems to access, review and pull necessary primary care patient records for hospital follow up appointments.
• Reviews all incoming and outgoing medical faxes and appropriately uploads to patient chart or distributes to appropriate staff.
• Cross trained to assist with referrals and close the loop when necessary.
• Subject matter expert willing to train/mentor health information coordinators as needed
• All other duties as assigned

What You'll Bring

• High School Diploma required, Associate Degree preferred
• 3+ years experience in Health Information Management

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here:

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.