Program Manager

Benefits:

Referral Program

Paid Training

401(k)

Seeking a leadership role with purpose? We are looking for a Program Manager to join our team!

WHAT IS SLS?

Supportive Living Services is a program designed to provide in-home and community-based assistance to adults with developmental disabilities who live in their own homes and want to make their own choices. At New Start SLS, we believe that individuals thrive when they make their own choices about where they live, work, and how they spend their time and resources. By taking control of the choices that control their lives, people with developmental disabilities can better direct their own futures. Through patience, guidance, encouragement and Person-Centered Planning, we support the individuals we serve to develop the confidence and skills they need to make meaningful choices, reach self-set goals, as well as experience fulfillment and greater independence.

ABOUT THE ROLE: Under the supervision of the Company Director, the Program Manager is in charge of supervising Life Skills Coaches and other staff in their region, provides support and training to adults with developmental disabilities, and oversees care for up to 10 individuals with support from Supervisors and House Leads.

This position is Full-Time. Approximately 50% of the role involves in-person direct client care across multiple locations, including Fair Oaks, Shingle Springs, and Placerville. This role is a mix of Community, In-home and Admin/Office based work (mix of remote and from our Auburn Office). One or two weekend days may be required each week. All schedules vary based on the needs of individuals supported.

Other duties include, but are not limited to:

Perform all of the duties of Life Skills Coach Staff.

Provide in-home and community based assistance to individuals according to individual service programs set up by Alta California Regional Center and New Start SLS.

Some of the individuals we support use electric or manual wheelchairs, receive assistance with adaptive equipment for transfer, and may require personal care assistance (ex: toileting, bathing, brushing teeth, wound assistance). Staff working this position must be able to provide intimate care and use assistive equipment, as well as have the ability to train others.

Staff will be sensitive to the ethnic, lifestyle, and cultural diversity of our consumers and their circle of support. Staff will encourage, and help achieve consumer success.

Documenting daily charting notes and record keeping.

Staff Management Duties: Train and provide ongoing feedback to staff, Assist with new employee training, Scheduling and facilitating required staff trainings, Auditing and Collecting of staff charting notes and reports, Conduct employee performance reviews and feedback, Supervise staff's direct care services provided, Assist with hiring and scheduling. Must demonstrate the willingness and ability to direct, organize, and evaluate staff work and performance.

Ability to meet deadlines and respond with a sense of urgency.

Covering Open Shifts in your area.

Coordinating Medication and Medical Appointments for Houses in conjunction with House Leads.

Reporting significant house incidents to the Program Director. Prepare Special Incident Reports as needed.

Monthly Reports for each client to the Regional Center with support from the documentation specialist.

Quality Assurance Reports with each client weekly.

Quarterly and Annual Reports for each client.

Attendance of all Regional Center Meetings.

Regularly covering the on-call manager phone line as scheduled.

Completion of special and assigned monthly trainings.

Special Projects as assigned.

QUALIFICATIONS + PRE-REQUISITES:

Staff must be able to work with and support individuals who have disabilities.

Must be able to speak, read, and write English.

A satisfactory DOJ Live Scan is a requirement for all New Start SLS positions.

Must have a High School Diploma or equivalent GED. As well as an Associates Degree or equivalent experience.

Must have at least 2 years experience working with Regional Center Consumer Groups.

Must have at least 1 year of Management experience.

Must have the ability to pass drug screen at hire and random screens on demand.

Some of the individuals we support require staff transportation support. To be eligible to drive clients, staff must maintain copies of valid CA driver’s license, current insurance, and clean DMV record with the office.

Prior to Orientation, staff must show proof of current CPR and First Aid certification. Current certification must be from an fully in-person or hybrid based course.

Prior to Orientation, staff must show evidence of a negative TB test and a clear physical exam from within the last year.

Experience with Microsoft platforms including outlook, word, excel. Or the ability to quickly learn and use sufficiently and independently.

Preferred: Have and maintain IHSS El Dorado County Certification

Pay Rate: $24–25 per hour

** Apply on our website: newstartsls.org/careers **

New Start SLS Privacy Statement: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. New Start SLS will not use contact information given to us for marketing purposes. New Start SLS uses telecommunications (including text messaging) to communicate with employees, clients, the Alta California Regional Center, and others as needed to provide Supportive Living Services; we do not use telecommunications for marketing or solicitations.

By giving your phone number, you are authorizing New Start SLS to send you text messages and/or call you. Messaging frequency will vary. Your carrier message & data rates may apply. All applicants agree to be contacted via telecommunication. Any applicant wishing to opt out of communications from New Start SLS can email View email address on click.appcast.io or reply “stop” to text messages. Employees may not opt out of communication from their employer.