STUDENT LIAISON (2748)

Position Type: Classified Support Staff/ STUDENT LIAISON The Student Liaison serves as a support and resource for the students and their progress. The Student Liaison gathers information on students regarding attendance, discipline referrals and other referrals for early intervention; manages referrals for support groups and/or other related interventions, works with parents/guardians and counselors to provide appropriate intervention to promote success in school, career, and life. The above essential functions are intended to represent only the key areas of responsibilities and not a comprehensive listing of all functions and duties performed by incumbents of this class. ESSENTIAL FUNCTIONS Conducts intake interviews with students referred by school staff, parents, or reports. Contacts students and parents to determine needs and provide appropriate resources. Uses prescribed forms to document all pertinent information. Runs and analyzes reports to identify students with attendance, discipline, referral or other issues that will interfere with student success. Based on referrals, report analysis, intake interviews etc., works with appropriate school and District support and intervention staff to determine intervention methods. Sets up appointments between identified student and a counselor or social worker to ensure early and effective interventions. Uses case management skills to ensure students are receiving early interventions. Provide follow up and regular monitoring of students who are referred for intervention. Conducts screening interviews, using prescribed form, for those students referred to support groups. Collects referrals from staff, students, or parents for support groups held on campus and share the information with the support group coordinator(s). Maintains records of students who have been identified as a no show or dropout; attempts to re-engage students to continue their educational career. Notifies parent or guardian(s) via phone calls, letters, or email; document all attempted contact in prescribed contact logs. Conducts exit interviews to gather information on students who have stopped attending school; regularly compile and share this information with the counseling department. Maintains and updates confidential student files including attendance, discipline, teacher concerns and any other pertinent information. Utilize student liaison database to document interventions. Collects statistics and data for dropout prevention reports and/or district-level reports. Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned. REQUIRED QUALIFICATIONS High School diploma or GED equivalent; Associate's degree preferred; AND two years of experience in social work or related field; OR an equivalent combination of education, training, and experience. Fluency in language of the target population to be served is preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Skill in case management and knowledge of campus agencies Skill in working in a liaison capacity with campus staff Skill in the assessment and referral of students in need of social services. Ability to implement de-escalation practices and methods. Ability to maintain accurate records and preparing summary reports. Skill in spreadsheet management and student information system Ability to type and enter data with speed and accuracy at a rate to perform functions effectively. Skill in planning, prioritizing, and completing assignments with minimum supervision. Skill in writing professional reports and correspondence from brief instructions. Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures. Ability to follow verbal and written instructions and procedures. Ability to communicate effectively both verbally and in writing. Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public. Commitment to create and sustain a thriving learning and working environment for students and staff. Ability to establish and maintain effective working relationships. Ability to use initiative within organizational policies, procedures and guidelines. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Work is performed in a standard office environment. May be required to conduct home visits. The Board is committed to a policy of nondiscrimination in relation to race, color, religion, sex, age, national origin, disability or sexual orientation, as well as gender identity, gender expression and immigration status. This policy will prevail in all matters concerning staff members, students, the public, educational programs and services, and individuals with whom the Board does business. Any person who believes he or she has been subjected to discrimination, harassment or retaliation on the basis of any protected reason other than disability may file a complaint under Administrative Regulation JB-R, or may contact the Superintendent's designee, the District Hearing & Compliance Officer at: Postings current as of 10/29/2026 6:08:58 AM CST. #J-18808-Ljbffr Phoenix Union High School District 210