Senior Product Manager, Zipcar

As Senior Product Manager, your mission is to build, manage, and enhance our core platform and user experience across all of Zipcar’s mobility solutions. In this role as Senior Product Manager, you will lead the design and development of new tools and services that enhance our member experience.What You'll Do:Build a vision and own mission critical applications within Zipcar’s platform and mobile applicationsPartner with engineering to define product requirements and operational processes to scale Zipcar’s core technology platform in support of short-term and longer-term goalsDesign and implement end-to-end billing experiences across Zipcar’s platform including capabilities to support various pricing models, billing types, receivables management, reporting and analyticsIdentify key partners and vendors, both business and technical, to support platform services strategiesOwn and drive initiatives across mobile app and internal tools, with the ability to quickly prototype designs and iterate with UX teamsPartner with key internal stakeholders to drive improvements to platform health and member success KPIs that span platform and core user experience (e.g. funnel conversion, chargeback rate, etc.).Perks You’ll Get:Competitive Medical, Dental, Vision, Life and Disability Inurance and other voluntary benefits through our parent company, Avis Budget GroupGenerous paid time off, including holidays, vacation, personal, sick, volunteer and Parental Leave optionsTax-free benefit for public transportation or parking expensesBicycle Reimbursement program401(k) Retirement Plan with company matched contributionsFree Zipcar Membership and other employee discounts, including discounts on renting and buying Avis/Budget carsCommunity involvement opportunitiesWhat We're Looking For:Over 5 years of experience in software product management. Platform or technical product management background preferredBachelor’s degree in Computer Science or related Engineering field, or a related business fieldAbility to define technical platform requirements that connect to business needs using data to formulate hypothesisPartner with engineering teams to prioritize backlogs, writing clear user stories that articulate desired customer functionalityActs as a consultant for business verticals, being able to quickly grasp key objectives and translate these into billing service requirementsExcellent written and verbal communication skillsExperience leveraging business intelligence platforms for data-driven decision makingFamiliarity with financial accounting principles, billing services and processes are a plusWhat you’ll love about being a Zipster:Being accountable to ‘getting stuff done’ while holding each other and our stakeholders to KPIs and maintaining a high bar for end-user experienceCollaborative and respectful team environment where we constantly learn from our end-users, each other, and iteratively test product featuresOpportunity to make a huge impact on Zipcar’s current and future product offerings, working closely with engineering teams and architects to extend our platformJoin a team of problem-solvers that use data analytics and qualitative feedback to map out and manage product roadmapsSeeing your work make an immediate impact to membersThe annual starting salary for this position is between $120,000 – $160,000 annually. Factors that may affect starting pay within this range include geography/market, skills, education, experience, and other qualifications of the successful candidate.Who We Are:Glad you asked! Zipcar is the world’s leading car-sharing network, found in urban areas and university campuses in more than 500 cities and towns. Our team is smart, creative and fun, and we’re driven by a mission - to enable simple and responsible urban living.The extra mile:We encourage Zipsters to bring their whole selves to work - unique perspectives, personal experiences, backgrounds, and however they identify. We are proud to be an equal opportunity employer - M/F/D/V.ParsippanyNew JerseyUnited States of America #J-18808-Ljbffr Zipcar