Lead Data Analyst Craft Education

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider Craft Education as the next step in your career.

Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all.

At Craft were revolutionizing the apprenticeship degree combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform Craft is also transforming how on-the-job learning converts into academic credits.

Our team of technology education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them.

If youre looking to join the work-based learning revolution wed love to talk with you. At Craft youll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldnt be more excited to advance this work as a team of innovative collaborative and mission-oriented professionals - we hope youll consider joining us.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 310

Pay Range: $91000.00 - $136400.00

Job Description

The Lead Data Analyst for Craft ( is responsible for extracting processing analyzing and reporting on data to produce rigorous actionable insights and research. They establish and maintain strong relationships with peers and leaders across IAR Data Engineering Product Management Finance EdTech and Faculty staff. They perform ad hoc analyses build standard reports and data visualizations and deliver information and insights through various methods and media that privilege data storytelling and compress time-to-action.

* This position will be expected to work in the Craft office located in Downtown Nashville..

Primary Responsibilities

• Drives the documentation of data analytics and research needs in projects of high complexity with a student and equity-centered lens collaborating with peers cross-functional partners faculty staff and leaders.
• Leads the translation of user stories into technical requirements.
• Establishes trust and builds strong relationships with cross-functional partners and senior stakeholders.
• Answers complex business questions requiring extensive knowledge of the universitys data assets across several domains and departments.
• Identifies adequate data sources and data sets to evaluate hypotheses and produce forecasts.
• Collaborates with Data Engineering in the development of complex ETL/ELT processes and data pipelines.
• Identifies investigates and solves complex data issues contributing to the accuracy completeness consistency timeliness and validity of the universitys data.
• Collaborates with Data Engineering and other data & analytics partners to define standards and best practices that increase data quality across the university.
• Combines data analysis visualization and narrative structures to convey information in compelling ways that instigate deliberate action.
• Participates in the definition of data visualization standards and best practices and promotes their adoption across the university.
• Conveys information effectively to peers partners and senior leaders using a variety of resources and formats (synchronous and asynchronous verbal and written) such as e-mails presentations meetings and workshops.
• Creates and organizes information about processes projects operations data assets and insights from analyses and research making it accessible in ways that increase the universitys knowledge and efficiency.
• Writes and interprets technical documentation (e.g. Entity-Relationship Conceptual Logical and Physical data models).
• Contributes actively to the development of the universitys data management platforms (e.g. data dictionaries catalogs etc.).
• Plays a prominent role in other team members development through constructive feedback and sharing of technical and institutional knowledge.
• Drives tasks activities and medium-scale projects with high levels of autonomy confidence and collaboration with peers and partners.
• Tracks and reports own progress dependencies and challenges diligently. Breaks down complex goals into concrete tasks and activities and actively supports leaders in project planning.
• Works actively to improve own skills and knowledge through internal and external formal and informal structured and unstructured learning. Is a lifelong learner and embodies a growth mindset. Stays abreast of innovative developments in their area of work and plays an active role in deploying them at the university.
• Supports leadership in strategic planning and contributes to operational excellence across the department.
• Understands and abides by the relevant policies and methods to access use transform store and delete data in responsible secure and compliant ways.
• Identifies data security risks when dealing with concrete data sets and takes adequate mitigation actions.
• Performs other job-related duties as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

Knowledge Skills and Abilities

• Advanced SQL proficiency with experience writing queries and subqueries modifying creating views and knowledge of different join types filtering sorting aggregation window functions common table expressions (CTE) and performance tuning.
• Highly proficient and experienced in using tools like Tableau and Power BI to present data and information utilizing charts graphs and maps in ways that make it easy to understand trends patterns and outliers.
• Ability to interpret and design models that describe how data relate to one another and to the properties of the real-world entities they represent. Highly experienced in conceptual and logical data modeling dimensional models star schema snowflake schema and advanced concepts like slowly changing dimensions.
• Comfortable with common project management methodologies and frameworks (e.g. Waterfall Agile SDLC).
• Proficient in the MS Office suite including advanced Excel knowledge.
• Proficient in flowchart and diagramming tools like Miro Visio Lucidchart and similar applications.
• Familiarized with the universitys most relevant KPIs the drivers that affect them and plays an active role in their definition and tracking.
• Ability to apply sound judgment systems-thinking and analytical skills to assess risks perform root-cause analyses make recommendations and drive cross-functional decisions that contribute to the achievement of the universitys objectives.
• Ability to perform with very high levels of autonomy reliability self-direction and with a bias for action. Manages conflicting and concurrent activities with minimal need for supervision.

Education

• Bachelors degree in a related discipline

Experience

• 7 years of related experience in Data Analysis Business Intelligence Data Science Statistics Decision Intelligence Research Learning Science or Behavioral/Cognitive Psychology.

Experience in lieu of education

An equivalent combination of training experience credentials or accomplishments demonstrating the ability to perform the essential functions of this job may substitute for education degree requirements.

Travel

This position requires occasional travel of up to 20% including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences visits to company locations and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical dental vision telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual flexible paid sick time with no need for accrual 11 paid holidays and other paid leaves including up to 12 weeks of parental leave.

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Required Experience:

Senior IC