Payroll Specialist

Job Title

Job Description: Pay Range: $20hr - $25hr

• Help answer employee questions about their timecards and pay, including issues that may take additional research to resolve.
• Ensure timekeeping information is accurate and ready for payroll submission.
• Use and support time and attendance systems, including basic reporting and testing when required.
• Assist with pay adjustments such as corrections, bonuses, awards, or reimbursements.
• Ensure required pay updates, such as wage increases or cost-of-living adjustments, are entered correctly.
• Enter payroll information for regular and special pay runs, ensuring accuracy and adherence to guidelines.

Requirement/Must Have:

• Provide support for timekeeping tools and guide employees and leaders on correct usage.
• Review special or one-time payment requests to ensure compliance with company policy.
• Provide in-person assistance during designated office hours when required.
• Encourage the use of self-service tools for time and pay inquiries.
• Share feedback with People Operations and HR regarding unclear or ineffective tools, policies, or processes.

Responsibilities:

• Support projects that improve time entry or pay tools, including updates and testing.
• Assist in standardizing processes and increasing self-service utilization.
• Identify opportunities to streamline workflows using basic continuous improvement principles.

Skills:

• Strong communication and customer service skills.
• Ability to handle sensitive information appropriately.
• Good organizational and problem-solving skills.
• Comfortable reviewing and interpreting data.
• Experience using payroll or HR systems (Workday preferred).
• Basic understanding of payroll processes, pay rules, and timekeeping systems.

Qualification And Education:

• Bachelor's degree in HR, business, accounting, or a related field, OR a high school diploma/GED with at least 2 years of relevant experience.
• At least 2 years of experience in payroll, timekeeping, HR operations, or similar work.
• Experience supporting payroll or timekeeping in a busy or large environment is a plus.
• Familiarity with process-improvement methods, such as Lean, is helpful.