Assistant Digital Marketing Manager

Description Our most important asset is our people. Who we are, what we do, how we do it and why we are passionate are all centerpieces of why we succeed. We are proud to be recognized: Among America's Best Midsize Employers by Forbes in 2021, 2022 and 2024 As a Chicago Tribune Top Workplace for four consecutive years (2021-2025) Fellowes Mobile currently operates two days in office; Tuesdays and one other weekday. A third day in office may be required due to deadlines and projects. Role Summary Under the direction of the Senior Global Marketing Manager and the Digital Marketing Manager, the Assistant Digital Marketing Manager provides support to all ecommerce and online business for the Fellowes Mobile business team. This role helps organize ecommerce activities across Fellowes Mobile customer base and helps identify ways to create and support key business processes that will allow for Fellowes Mobile to achieve record ecommerce growth. This individual will operate in a fast-paced, roll-up-your sleeves environment alongside hard-working and passionate colleagues that will challenge you to be your best! In This Role, You Will... Assist in identifying areas of opportunity for Fellowes Mobile ecommerce, such as new ways to promote our products online and increase visibility of Fellowes Mobile items Execute specific administrative tasks focused on product set up through internal and external processes and systems on time, based on customer-determined schedule Maintain online item tracker for cross functional team use Deliver on-time results for projects working with internal and external graphics teams as well as other marketing team members, and manage all online creative which includes briefing the graphic design team on content needs and creating content standards for new product launches Work with supply chain to ensure product arrives on time for .com launches Meet all customer criteria for online items, including number of reviews, minimum star ratings, and content score requirements Monthly analysis of online reviews for current items, and lead cross functional team meeting to discuss findings / changes from prior month Complete ongoing, rigorous quality control of Fellowes Mobile online skus to ensure accurate and compelling online content, including updating online content after device launch activities and/or due to product feature or device compatibility changes Manage 3rd party relationships with BazaarVoice, HTC, and Field Agent for sampling, review and content supportTroubleshoot customer service questions and concerns and reply to online reviews through 3rd party tool Update meeting documents and at times, take lead on dotcom specific meetings Occasionally, help to support creation of presentation slides for customer meetings (weekly and bi-weekly) Create support tickets and track completion of issues utilizing 3rd party tool for content and image management Regularly review web pages for sales and advertising of competitor and mobile device promotions; document during specific times of year (tax time, holiday, etc) Utilize 3rd party advertising portal to create display advertising creative and submit for 3rd party approval Manage lists of obsolete items and submit requests to unpublish items when inventory is depleted; Track remaining inventory on obsolete items with low inventory in order to submit requests to unpublish when all inventory is gone What You Bring to the Team Bachelor's degree in Marketing or related degree and/or a combination of education and equivalent work experience. 1-2 years of marketing, brand or channel management or consumer products experience Strong organizational and time management skills, with the ability to work in a fast-paced, matrixed environment Ability to manage and prioritize diverse requests and projects from all levels of the organization Proficient knowledge of all Microsoft Office Suite products, especially Excel Demonstrated problem-solving and critical-thinking skills A fast learner with a positive attitude A highly collaborative, team-player mentality Strong verbal and written communication skills (must be comfortable leading meetings) The hiring range for this position in Schaumburg, IL is $65,000 - $80,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills and experience, among other factors. An annual incentive may be provided as part of the compensation package, in addition to a full range of medical, financial and/or other benefits, dependent on the level and position offered. An overview of our benefits offering is available here: Fellowes Benefits Overview. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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