Valet Manager

Job Description

Job Description

Welcome to The Union Club

For more than 150 years, The Union Club of Cleveland has been where the city's leaders gather. Its members have included leaders of business, industry, philanthropy, religion, law, healthcare, technology, the arts and government, among them five U.S. Presidents. Through good times and hard ones, they have seen themselves as stewards of a clubhouse woven into Cleveland's history, and our team shares that sense of care.

Today the Club is as lively as it is historic: three restaurants, each with its own cuisine, an executive fitness center, 10,000 square feet of private event space, ten overnight guest rooms and reciprocity at more than 140 private clubs around the world. The Club is recognized as a Distinguished Club of the World and a 5-Star Platinum Club of America, and its weddings have earned The Knot Best of Weddings honors, a place in The Knot Best of Weddings Hall of Fame and WeddingWire Couples' Choice awards. The people who work here are the reason.

About the role

Arrival and departure are the first and last impressions of every visit. You lead the valet team and the day-to-day operation of the garage so members and guests are welcomed promptly, their vehicles are cared for, and large events flow smoothly.

What you'll do

◆ Recruit, train and supervise the valet team and make sure Club policies are followed

◆ Welcome members and guests promptly and serve as the Club's liaison for parking needs

◆ Handle guest concerns, claims and property issues

◆ Submit accurate daily parking charges for billing

◆ Coordinate cash parking events with Accounting, including change funds

◆ Arrange traffic control for large events and coordinate overflow parking when the Club lot is full

◆ Keep the garage and valet stand clean, organized and safe

◆ Attend management and staff meetings and remain reachable by the team when off property

◆ Manage scheduling for valet team and ensure all days and events are properly staffed

What you bring

Required

◆ 1 to 2 years of valet or parking leadership experience

◆ A valid driver's license and the ability to drive automatic and manual-transmission vehicles

◆ Availability for weekends and holidays as needed

Preferred

◆ Private club, hotel or event valet experience

How you work

◆ You stay calm and courteous under pressure

◆ You are dependable, honest and well organized

◆ You carry yourself with professional polish

Pay and benefits

Based on experience and qualifications.

Full-time team members

Medical, dental and vision insurance · Life and disability insurance · 401(k) with Club match · Paid time off, vacation and holiday pay · Bonus opportunities and the employee holiday fund · Education support and ongoing training

Every team member

A complimentary meal every shift · Free on-site parking · Uniforms provided · Employee recognition programs

Schedule

At least 40 hours per week, including weekends and holidays when needed.

Working conditions

The essential functions of this role involve the following. We provide reasonable accommodations so that qualified people with disabilities can perform them.

◆ Spend much of your shift on your feet and moving quickly between the valet stand and the garage

◆ Drive members' and guests' vehicles safely

◆ Work outdoors in all Cleveland weather

Our commitment to you

Equal opportunity. The Union Club of Cleveland is an equal opportunity employer. We make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity or expression), national origin, ancestry, age, disability, genetic information, military or veteran status, or any other status protected by federal, state or local law.

Accommodations. If you need a reasonable accommodation to apply or interview, or to perform the essential functions of this role, including for a disability, pregnancy or a religious practice, we will work with you to find one.

Pay history. We will not ask about your current or past pay. You are welcome to tell us what you hope to earn.

Hiring steps. Offers of employment are contingent on the successful completion a background check and drug screen, conducted only after a conditional offer and in line with the Fair Credit Reporting Act. All new team members complete I-9 employment eligibility verification.

This description reflects the main responsibilities of the role. It is not a complete list of every task, and the Club may update it as needs change. It is not a contract of employment; employment with The Union Club of Cleveland is at will.

\nCompany Description

The membership of the Union Club spans nearly 150 years and is studded with names of national and international importance: leaders of business, industry, philanthropy, religion, law, healthcare, technology, arts and culture, and government, including five U.S. Presidents.

Throughout the good times and bad, members saw themselves as stewards, responsible for preserving their cherished club so entwined in Cleveland’s history.

Our clubhouse stands as a true testament to the past, present, and future of the membership as well as to the commitment of excellence the Union Club of Cleveland has always portrayed.

Today, members enjoy dynamic programming and events, a strong and diverse membership, three restaurants each with distinct cuisine, executive fitness center, 10,000 square feet total of private meeting spaces, ten overnight guest rooms, and reciprocity at over 140 private clubs across the world.

Company Description

The membership of the Union Club spans nearly 150 years and is studded with names of national and international importance: leaders of business, industry, philanthropy, religion, law, healthcare, technology, arts and culture, and government, including five U.S. Presidents.\r\n\r\nThroughout the good times and bad, members saw themselves as stewards, responsible for preserving their cherished club so entwined in Cleveland’s history.\r\n\r\nOur clubhouse stands as a true testament to the past, present, and future of the membership as well as to the commitment of excellence the Union Club of Cleveland has always portrayed. \r\n\r\nToday, members enjoy dynamic programming and events, a strong and diverse membership, three restaurants each with distinct cuisine, executive fitness center, 10,000 square feet total of private meeting spaces, ten overnight guest rooms, and reciprocity at over 140 private clubs across the world.