Commercial Property Administrator

Commercial Property Administrator

The Commercial Property Administrator serves as an important point of contact for tenants while providing day to day administrative support to the Commercial Property Managers.

This position does not manage a commercial property portfolio. Instead, the Administrator supports the Property Managers by maintaining records, tracking open items, coordinating routine tenant matters, preparing correspondence, and making sure information and documentation are where they need to be.

Responsibilities include:

• Communicating professionally with commercial tenants regarding routine property and administrative matters
• Receiving tenant questions and requests, documenting them appropriately, and directing issues to the Commercial Property Manager or other appropriate team member
• Maintaining accurate tenant, lease, property, and communication records in Appfolio
• Maintaining tenant files and tracking required documents, including Certificates of Insurance and other lease related documentation
• Assisting with commercial tenant move-in and move-out administration
• Preparing routine tenant correspondence, notices, and other documentation at the direction of the Commercial Property Manager
• Tracking open items, deadlines, required tenant documentation, and follow up
• Coordinating keys, access, and other routine tenant needs
• Assisting with scheduling and administrative vendor follow up at the direction of the Commercial Property Manager
• Routing invoices and supporting documentation through the appropriate internal process
• Assisting Commercial Property Managers with property and tenant related administrative projects
• Maintaining organized electronic records so property information and communication are readily available to the Property Management team
• Following established company procedures and escalating matters requiring Property Manager review or direction