Food & Beverage Supervisor

POSITION Food & Beverage Supervisor SUMMARY ASM Global, the leader in privately managed public assembly facilities, has an immediate opening for a regular part-time Food & Beverage Supervisor at the Albuquerque Convention Center (ACC). The Food & Beverage Supervisor is responsible for assisting the Food & Beverage Manager in overseeing event day operations of the Albuquerque Convention Center and Albuquerque locations. RESPONSIBILITIES Ensures all F&B sets such as concessions, banquets and designated bar areas are properly set before guests arrive Oversees F&B and bar staff during events Trains concessions, banquet and bar staff on department standards and procedures Must be able to read and understand par sheets, stand sheets and requisition orders Maintains existing equipment needed for outlet areas and bars Follows responsible alcohol service policies Supervises and coordinates concessions attendants, including training on company and departmental standards and providing constructive and corrective feedback as needed Ensures a positive and impactful guest experience by delivering professional and courteous guest service Analyzes and resolves problems with associates, guests, and the operation with the assistance of the F&B Manager Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests' questions and upsell for maximum profitability Supervise staff to have a clean, organized, stocked and safe area Assist F&B Manager with inventory by reporting any low inventory Assists concessions and bar staff with opening and closing duties as outlined according to departmental standards Oversee proper presentation, preparation and service needs in conjunction with all food and beverage departments to ensure the highest standards are met Be prepared to execute last minute changes, inspect service set ups in time for all staff final call Hold pre-function meetings to discuss operational plans Foster a cooperative and harmonious working climate conducive to maximizing employee morale and overall productivity Other duties as assigned QUALIFICATIONS Minimum 21 years of age Bachelor's Degree (BA) in Food & Beverage Management or related field desired Previous customer service and cash handling experience is a plus Minimum 1–2 years’ experience in a supervisory level position in Food and Beverage or equivalent training experience Must be flexible, have a sense of urgency, be able to respond quickly and resourcefully to internal and external issues; working knowledge of food production techniques, purchasing, and sanitation procedures Excellent written and verbal communication skills Ability to take tasks that are not clearly defined and appropriately define problems, propose and implement solutions OTHER QUALIFICATIONS Food Handlers Card – A valid food handler’s card is required for this position and must be obtained within 30 days of employment Alcohol Server license PHYSICAL EFFORT This position requires standing, walking, bending and lifting 40 lbs. throughout the day, as well as working at the computer. Irregular hours will be required. EEO STATEMENT ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr ASM Global-SMG