Guest Experience Leader — VIP & Service Excellence
Triumph Hotels
Triumph Hotels in New York is seeking a Guest Relations Manager to ensure guests have an exceptional experience from booking to departure. You will lead the Guest Relations team, handle guest needs, and collaborate with other departments to maintain premium service standards. The role focuses on boosting guest satisfaction and loyalty, guiding staff, resolving concerns, and ensuring welcome and care for every guest. Evening/weekend availability is required to meet guest needs. #J-18808-Ljbffr Triumph Hotels
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Leader — VIP & Service Excellence in New York, NY vacancy
- ...professionals to join the pre-opening team, shaping culture, service standards, and operational excellence from day one. The Assistant Front Office Manager will lead front desk operations, ensure exceptional guest experiences, and collaborate across departments to maximize...Suggested
- Chick-fil-A in New York City seeks a Senior Operations Manager to own the guest experience across multiple day parts. You will lead a team, coach and train other operations managers, and track performance against LEAN-driven targets. The role emphasizes leadership, accountability...Suggested
- Four Seasons Hotel Silicon Valley is seeking a Front Office Manager to lead the Front Office, Guest Services and Core Agent teams, ensuring flawless guest experiences. You will oversee interviews, trainings, and daily operations with a focus on hospitality, efficiency...SuggestedNight shiftWeekend work
- ...Manager OEM to lead the front office, ensuring guest warmth, efficiency, and smooth check-ins. You will drive service standards, coach the front desk team, and manage... ...role requires leadership and a passion for hospitality excellence. #J-18808-Ljbffr Aimbridge HospitalitySuggested
- ...Manager Omnicom NYC to deliver top-tier guest and employee support, coordinate... ...repairs. The role emphasizes hospitality, service excellence, andcoordination across teams. Based in... ...environment with a strong emphasis on guest experience. #J-18808-Ljbffr Rapport Guest...SuggestedHourly pay
- ...oversee daily front office operations, ensuring exceptional guest experiences and brand standards. You will lead a team, manage guest relations... ...Join a luxury property that emphasizes a warm, personalized service culture. This exempt, full-time role requires flexibility to...Full timeNight shiftWeekend workWeekday work
- ...is recruiting a Senior Waiter to lead service on the restaurant station aboard a cruise... ...role focuses on delivering exceptional guest experiences while following company service procedures and guiding the team to achieve excellence. The Senior Waiter reports to the...
- ...to support the Store Manager in delivering exceptional guest service and operational excellence. This role involves managing the team, ensuring store... ...Candidates should have at least 1 year of retail or food experience, with leadership roles being a plus. The job requires...Afternoon shift
$19 per hour
Impact Kitchen in New York City seeks a Guest Experience Team Lead to set high hospitality standards and ensure guests enjoy their experience... ...front-of-house operations. The ideal candidate will have excellent communication skills, a commitment to team development, and...Flexible hours- ...premier dining room. You will direct service, supervise staff, and uphold... ...employees, and develop programs to drive guest satisfaction and repeat business. This role requires a strong leader with fine-dining experience and excellent communication. #J-18808-Ljbffr Jean...Hourly pay
- ...close the books, and prepare daily operating reports while performing Guest Service Agent tasks. This role requires a high school diploma, night audit or accounting experience, and proficiency with Excel and arithmetic. Training on BRAINS network will be provided. Work...Night shift
- NU Hotel Brooklyn seeks a Front Office Manager to lead the hotel front desk and guest services with a focus on service quality and sustainability standards. You will coach staff, manage rosters, and ensure smooth daily operations to meet brand expectations. The role emphasizes...
- Hyatt Union Square New York seeks an Assistant Director of Front Office to lead guest-centric operations and staff development. You will guide scheduling, training, and service standards while aligning with brand budgets and performance targets. The role emphasizes guest...
- Gregorys Coffee is seeking a Store Leader for the location in New York, NY.... ...standards, and develop the team to ensure excellent customer service. Responsibilities include staff... .... Join us in creating exceptional experiences for our guests. #J-18808-Ljbffr Gregorys Coffee -...
- ...and coach a Branch Ambassador team, delivering exceptional guest experiences across multiple branches. You will cultivate an inclusive, high... .... This leadership role emphasizes coaching, operational excellence, and digital innovation while prioritizing customer centricity...Local area
- ...successful candidate will have 3-5 years of experience in multi-unit restaurant operations and will be responsible for guest satisfaction and staff management. This... ...communication skills and a focus on excellence in service delivery. Benefits include competitive compensation...
- ...team culture, and ensure high standards in service and product quality. The ideal candidate will have proven leadership experience in food and beverage settings, possess strong... ...skills, and be passionate about delivering excellent customer experiences. Opportunities for...
$66.3k - $70k
...York to oversee the cleaning staff and maintain high service standards. Responsibilities include ensuring guest satisfaction, monitoring cleanliness, and training... ...staff. Candidates should have at least 2 years of experience, strong organizational skills, and be able to lift...Full time- ...Front Office Manager who shares a passion for excellence and motivates the team to deliver exceptional guest experiences. The role reports to the Front Office Manager... ...Office operations, supervise Front Desk, Guest Services and Concierge staff, and ensure accurate billing...Work at office
- ...lead the department and uphold impeccable cleanliness and guest satisfaction across our New York properties. The role... ...inventories, enforce safety, and partner with other departments to deliver premium service and operational excellence. #J-18808-Ljbffr Highgate Hotels L.P.
- ...New York, seeks a Housekeeping Manager to lead daily operations, uphold exceptional cleanliness, and elevate the guest experience through attentive service. You will supervise Room Attendants and Housemen, coordinate with Front Desk and Engineering, train staff, maintain...
- ...cleaning operations on the Parsippany property. You will inspect guest rooms and public areas, ensuring cleanliness, safety, and brand... ...coordinating with management to deliver a high-quality guest experience. This role requires leadership, attention to detail, and the ability...Weekend work
$74.43k - $85k
...effectively. The ideal candidate has over 5 years of management experience with at least 3 years in housekeeping management. This role... ...skills and the ability to communicate effectively with staff and guests to maintain high levels of customer satisfaction. A competitive...- ...Housekeeping to lead the department and ensure exceptional guest comfort. You will establish cleaning programs, supervise... ...aligned with business needs. Join a global hospitality group delivering superior service and operational excellence. #J-18808-Ljbffr Highgate
- ...Hotel in Georgia is seeking a Housekeeping Supervisor to ensure excellence in housekeeping standards. In this role, you will train and... ...safety in operations. The ideal candidate has three years of hotel experience and strong communication skills. This position requires...
- ...Island. The role involves supervising the housekeeping staff and ensuring all guest areas meet high cleanliness standards. Qualified candidates should have a high school diploma, 2+ years of experience in hospitality, and effective communication skills in English. The...
- ...States seeks an experienced leader to join our management team... ...mentor a hospitality team, drive service excellence, and collaborate with... ...teams to craft memorable dining experiences. With 2+ years in restaurant management and a hands-on, guest-first approach, you will...
- ...seeking a Bell Captain responsible for delivering exceptional service to guests in a 5-star hotel environment. You will greet guests,... .... The ideal candidate has 1-2 years of relevant experience, excellent interpersonal skills, and fluent English. Additional languages...
$75k - $85k
...is seeking a Housekeeping Manager in New York to oversee daily housekeeping operations, ensuring exceptional cleanliness and guest experience. The role involves direct supervision of housekeeping staff, regular inspections, and fostering a positive work environment. The...- ...a hands-on housekeeping operation and deliver an exceptional guest experience at the hotel. This role oversees guest rooms, public spaces,... ...housekeeping or hotel operations experience in a 3- to 4-star setting, with strong leadership and guest service #J-18808-Ljbffr Tioga Downs
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Leader — VIP & Service Excellence. Be the first to apply!
Related searches
- school leader New York, NY
- team lead data science New York, NY
- remote team lead New York, NY
- team leader production New York, NY
- group product manager New York, NY
- team leader New York, NY
- meat team leader New York, NY
- healthcare team leader New York, NY
- marketing team manager New York, NY
- disability team leader New York, NY

