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Guest Experience Leader — VIP & Service Excellence

Triumph Hotels

Triumph Hotels in New York is seeking a Guest Relations Manager to ensure guests have an exceptional experience from booking to departure. You will lead the Guest Relations team, handle guest needs, and collaborate with other departments to maintain premium service standards. The role focuses on boosting guest satisfaction and loyalty, guiding staff, resolving concerns, and ensuring welcome and care for every guest. Evening/weekend availability is required to meet guest needs. #J-18808-Ljbffr Triumph Hotels

Vacancy posted 4 days ago
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