Butler Attendant

Personalized Butler Attendant

The Islands of Islamorada is a secluded luxury boutique resort nestled along a pristine stretch of the Upper Florida Keys. Featuring 22 spacious four-bedroom oceanfront villas and eight elegant one-bedroom suites, the property offers a private sanctuary of refined island living. Guests enjoy two oceanfront pools, a private beach, marina with boat slips, pickleball courts, fitness center, and personalized concierge servicesall set against crystal-clear waters and the laid-back elegance of Islamorada, the Sportfishing Capital of the World.

KEY RESPONSIBILITIES:

• Uphold anticipatory, personalized service that reflects the resort's exclusive, residential-style luxury experience; proactively address guest needs and preferences.
• Handle guest concerns with professionalism and urgency, noting preferences to ensure anticipatory ongoing service.
• Collaborate with all departments (Housekeeping, Food & Beverage, Concierge, and Marina) to deliver cohesive, memorable guest journeys across the resort's amenities.
• Curate exclusive villa arrival experiences for the most discerning guests, providing personal shopping, light housekeeping, wardrobe maintenance, packing and unpacking for travel, personal organization services, light cooking and meal coordination, and serving meals and drinks for the duration of the guests' stay.
• Knowledge range to include formal serving protocol while maintaining discreet, relaxed presence. Our butlers understand the importance of flawless social etiquette, privacy, confidentiality, and problem solving.

QUALIFICATIONS:

• Minimum of 2-4 years of experience in private estate role, hotel/resort housekeeping, guest services, front office and/or hospitality operations.
• Exceptional communication, relationship-building, problem-solving, and interpersonal skills; ability to interact confidently with owners, VIP guests, and internal stakeholders.
• Familiarity with the Florida Keys market and luxury traveler expectations is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays, in a fast-paced, guest-facing role.

Work Environment:

Boutique luxury resort setting in Islamorada, Florida Keys. This position offers a beautiful island location with access to resort amenities (based on availability) and meaningful professional growth opportunities.

BENEFITS:

• Competitive salary
• Medical, dental, vision, and ancillary benefits
• Potential discounts at sister properties
• Opportunities for professional development in a high-profile luxury resort
• Discounted employee meals during work shift

No Job Description for a position can possibly include all duties which may be requested by guests or required by the hotel. The objective of all positions is to effectively provide the services personally, or to immediately refer requests to the appropriate department manager. The items listed above are a summary of the major responsibilities of the position that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.