Senior Claims Consultant - Construction Claims

Construction Claims Advocate

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization
• have a desire to help construction industry clients protect their projects and future
• have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• are focused on learning and development to enhance your construction insurance and claims expertise
• are a self-starter willing to invest time and energy to learn the technical aspects of construction risk
• believe in integrity and building success by developing relationships with others

Responsibilities:

• Communicate with insureds, carriers, adjusters, attorneys/counsel, contractors, subcontractors, project owners, and construction managers throughout the life cycle of construction-related claims
• Review and evaluate commercial general liability (CGL), builders risk, professional liability, and wrap-up insurance policies to determine coverage for construction defects, property damage, bodily injury, and project-related losses
• Evaluate and review construction-specific legal documents, including contracts, subcontracts, purchase orders, change orders, AIA documents, indemnity agreements, and additional insured endorsements to determine proper handling of claims, liability allocation, and insurable interest
• Advocate on first party builders' risk and property claims from initial report through settlement on behalf of HUB construction clients
• Advocate on construction defect claims involving faulty workmanship, design errors, material failures, and resulting property damage
• Organize and participate in claim review meetings and new business presentations with construction industry clients
• Maintain comprehensive diary systems for construction claims and document all follow-ups, status updates, and advocacy efforts within claim files
• Maintain high level of interaction with HUB account service teams
• Create and issue correspondence, including written advocacy letters addressing coverage issues specific to construction claims such as the ongoing operations vs. completed operations distinction, the "your work" exclusion, etc.
• Track construction claims success stories and results achieved through effective advocacy
• Contribute toward quarterly newsletters and articles to specifically address construction claim trends, lessons learned from losses, and highlight key coverage issues facing construction clients
• Demonstrate effective claim management skills and mentor other colleagues on construction claim nuances.

Requirements:

• 7 years minimum of construction-related commercial insurance claims advocacy experience
• Extensive experience with builders' risk, CGL construction defect claims, contractor- or owner-controlled insurance programs (CCIPs/OCIPs), and construction project policies
• Proven ability to work independently and collaboratively with a team
• Excellent attention to detail, particularly in reviewing construction contracts and insurance policy endorsements
• Excellent oral & written communication skills with ability to explain complex construction coverage issues to all project stakeholders
• Proficiency with all MS Office Applications and claims management systems
• P&C License required; can be secured post-hire
• Occasional travel

Preferred Qualifications:

• Professional designations such as CIC, CRIS, CRM, or AIC
• Experience with wrap-up insurance programs (CCIPs/OCIPs)
• Background in construction, engineering, or project management

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.