Contact Center Representative ($1,000 Hiring Bonus): HI Remote

Call Center Representative

$1,000 HIRING BONUS

Job Summary

Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.

Qualifications

Education and/or Experience

• One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience
• Knowledge of and experience with customer service principles and practices
• Administration and clerical processes
• Six (6) months or more in a call center environment highly preferred

Credit must be in good standing. Must be bondable pursuant to 713.3(b) of the NCUA's Rules and Regulations.