AV Engineer

Primary Function

Serve as the technical lead for the installation, integration, and maintenance of advanced audio visual (AV) systems throughout the clients corporate meeting spaces. Oversee AV refresh projects, ensuring all systems are installed, commissioned, and maintained to the highest standards of performance, reliability, and user experience. Deliver hands-on technical expertise, detailed project oversight, and exceptional customer service in a fast-paced, highly regulated corporate environment. Educate end users, respond to service requests, and maintain a professional presence across all interactions.

Duties & Responsibilities

• Install, configure, and test AV solutions including displays, Microsoft Teams Room equipment, microphones, speakers, control panels, and networked AV devices. Ensure all installations meet corporate and AVIXA standards for quality and safety.
• Coordinate AV refresh projects from inception to completion. Manage timelines, and deliverables. Interface with internal teams (AV engineering, IT, facilities) and external suppliers to ensure seamless project execution.
• Interpret AV system drawings, schematics, and installation documentation. Maintain accurate records of installations, configurations, and asset inventory.
• Perform structured cable management, rack assembly, equipment mounting, and cable termination to meet corporate and industry best practices.
• Conduct system commissioning and calibration, verifying performance and resolving technical issues. Troubleshoot AV systems and networked devices to ensure optimal operation.
• Provide clear, professional training to end users on AV system operation. Respond to questions, address discrepancies, and resolve failures with courtesy and urgency.
• Update AV asset portals and support preventive maintenance efforts to maximize system uptime and reliability.
• Deliver on-site technical support for live corporate events, ensuring flawless AV execution and minimal disruption.
• Adhere to strict safety protocols and internal AV standards throughout all phases of installation and service.

Skills & Qualifications

• Strong understanding of AV signal flow, control system integration, and networked AV technologies. Proficient with hand and power tools, test equipment, and AV software interfaces.
• Demonstrated ability to manage multiple projects, prioritize tasks, and communicate effectively with clients and team members. Excellent documentation and reporting skills.
• Ability to lift equipment, climb ladders, and work in active office environments.

Education & Experience

• Minimum 5 years of hands-on experience in AV installation and integration, preferably in a corporate or commercial environment. Familiarity with Microsoft Teams Rooms and enterprise AV platforms
• High school diploma or equivalent required. Technical certifications such as AVIXA CTS, Crestron DM-NVX, Extron, or Biamp preferred.

Customer Service Commitment:

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.