Lead IT Support Engineer - Banking & Finance

Ready to take the next step in your career?

Join a global investment firm that combines quantitative research, technology, and market expertise to identify opportunities across public and private markets. Built on a foundation of innovation and computational finance, the organization has grown into a large international business while maintaining a culture of creativity, collaboration, and continuous discovery.

Don’t miss out on this exciting opportunity and apply today!

Responsibilities:

• Own and manage core End User Computing (EUC) technologies across the environment.
• Act as a senior escalation point for complex technical issues and troubleshooting.
• Drive improvements across Windows, Microsoft 365, collaboration platforms, and mobility solutions.
• Collaborate with engineering teams on automation initiatives and infrastructure upgrades.
• Mentor junior engineers and provide technical guidance.
• Contribute to a high-performance, engineering-focused technical culture.

Skills/Must Have:

• Strong experience in End User Computing / Modern Workplace engineering within enterprise environments
• Deep knowledge of Windows desktop environments, Office 365, Citrix, SCCM, and collaboration tools
• Strong PowerShell and/or Python scripting capability for automation and support tooling
• Experience delivering large-scale infrastructure upgrades, rollouts, or EUC transformation projects
• Ability to act as a senior escalation point for complex technical and production issues
• Strong understanding of endpoint management, remote access, and enterprise mobility solutions
• Experience working closely with engineering, infrastructure, and business stakeholders

Location:

• New York (3x per week onsite)

Salary:

• Up to $400,000 Total Compensation (Depending on experience)