Studio Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Paid time off
• Training & development

Orangetheory Fitness Ridgefield is looking of a Studio Manager to lead, inspire, and continue to grow our studio.

About the Role

We’re looking for a driven, people focused Studio Manager to lead the daily operations and overall success of our boutique fitness studio. This role is ideal for a leader who is passionate about sales, team development, and creating an exceptional member experience.

As Studio Manager, you’ll be responsible for driving membership growth, developing a high-performing team, executing operational excellence, and achieving key business goals. You’ll lead with energy, accountability, and a commitment to building a positive, results-oriented culture where both members and employees thrive.

What You’ll Do

Lead Sales & Business Growth

• Drive monthly membership, revenue, and profitability goals.
• Generate new business through referrals, community partnerships, networking, and local marketing initiatives.
• Coach the sales team to improve lead generation, bookings, conversions, and member retention.
• Monitor daily sales performance and implement strategies to maximize results.
• Personally assist with key sales opportunities and member retention efforts.
• Ensure every lead receives timely, professional, and consistent follow-up.

Inspire & Develop Your Team

• Recruit, hire, train, coach, and develop a high-performing team.
• Foster a culture built on accountability, teamwork, professionalism, and continuous improvement.
• Conduct regular one-on-one coaching sessions and performance reviews.
• Set clear expectations while recognizing and celebrating success.
• Lead by example and inspire your team to consistently exceed goals.

Deliver Operational Excellence

• Oversee all aspects of daily studio operations.
• Create an outstanding member experience from the first visit through long term membership.
• Maintain a clean, organized, and welcoming studio environment.
• Manage scheduling, payroll, inventory, vendor relationships, and facility maintenance.
• Resolve member concerns quickly, professionally, and with care.
• Ensure compliance with company policies, procedures, and brand standards.

Drive Financial Performance

• Analyze business metrics and KPIs to identify opportunities for growth.
• Manage labor expenses while maintaining exceptional service levels.
• Develop action plans that improve profitability through revenue growth and expense management.
• Maintain accountability for operational budgets and financial goals.

Build Community Connections

• Develop relationships with local businesses, organizations, and community leaders.
• Coordinate events, partnerships, and outreach initiatives that increase brand awareness and generate new memberships.
• Represent the studio at community events and promotional activities.
• Support local marketing efforts that drive qualified leads and long-term growth.

Key Performance Indicators

Success in this role is measured by:

• Net Membership Growth
• Member Retention
• Monthly Revenue
• Lead Generation
• Booking Rate
• Show Rate
• Sales Conversion Rate
• Intro Conversion Rate
• Payroll Efficiency
• Labor Percentage
• Net Operating Income
• Team Retention
• Member Satisfaction

Qualifications

Required

• Two or more years of leadership or management experience.
• Proven success leading a sales-focused team.
• Strong leadership, coaching, and communication skills.
• Experience managing KPIs and driving business results.
• Excellent organizational and time management skills.
• Ability to thrive in a fast-paced, goal-oriented environment.
• Flexible availability, including mornings, evenings, weekends, and holidays as business needs require.

Preferred

• Experience in boutique fitness, health and wellness, hospitality, retail, or another membership-based business.
• Experience managing payroll, budgets, and financial performance.
• Bachelor’s degree in Business, Marketing, Management, or a related field (preferred but not required).

What Makes You Successful

You’re someone who:

• Leads with confidence, integrity, and accountability.
• Inspires and develops high-performing teams.
• Enjoys coaching others to reach their full potential.
• Builds strong relationships with members, staff, and the community.
• Thinks strategically while executing consistently.
• Uses data and KPIs to make informed business decisions.
• Takes ownership, solves problems proactively, and embraces challenges.
• Creates an exceptional experience that keeps members engaged and returning.

What We Offer

• Competitive base salary
• Performance-based bonus opportunities
• Paid time off
• Complimentary studio membership
• Ongoing leadership and professional development
• Career growth opportunities within a growing organization