IT Network Administrator

Our client is looking for an IT Network Administrator for a contract role in Lawrenceville, GA. We are seeking a highly skilled and technically proficient NOC Technician to support Tier 1-2 network, systems, and cloud infrastructure operations in a mission-critical 24x7x365 environment. You will be responsible for the proactive monitoring, troubleshooting, and resolution of issues impacting a large-scale LAN/WAN architecture across over 100 sites, including core IP networking, virtualization platforms, hybrid cloud environments (AWS, Azure, GCP), and SaaS integrations. This role includes hands-on support of cloud services, routers, switches, firewalls, wireless infrastructure, and various connected devices. You will also manage escalations, execute standard changes, and contribute to documentation and continuous improvement. Skills Associate’s or Bachelor’s degree in IT, Computer Science, or equivalent hands-on experience 2-4+ years of experience in a NOC or enterprise IT operations environment Familiarity with ITIL-based incidents, problems, and change management Experience with at least one scripting/configuration tool (e.g., Ansible, Terraform, PowerShell, Python) Preferred Experience Infrastructure Monitoring & Incident Response Monitor enterprise infrastructure using tools such as SolarWinds, Splunk, LogicMonitor, Datadog, and Network Analyzer platforms Triage and respond to system-generated alerts and logs across network, server, and cloud environments Perform root cause analysis (RCA) and escal Network & Systems Operations Configure and support LAN/WAN connectivity for user devices (PCs, VOIP phones, printers, IoT, card readers, body-worn cameras) Troubleshoot and maintain DHCP reservations, DNS configurations, firewall rules, and VLAN assignments Maintain connectivity between internal systems, cloud resources, and remote users (VPN, NetMotion, IPsec/SSL) Cloud & Virtualization Support workloads running in cloud computing such as AWS, Azure, and GCP (e.g., EC2, VPC, IAM, Lambda, Azure VMs) Collaborate with IT teams to monitor cloud service pipelines, cloud-native telemetry (CloudWatch, Azure Monitor) Perform basic operations in VMware vSphere/ESXi, Hyper-V, and KVM environments Security & Compliance Block malicious IPs in real-time per InfoSec team guidance Manage VPN access for employees and third-party vendors Support physical security infrastructure (cameras, intercoms, badge systems) across 100+ sites using Avigilon Field & Physical Layer Support Perform cabling verification and troubleshooting for network patching o Use tools such as Fluke DTX testers to validate copper and fiber connections Coordinate with low-voltaged cabling vendors for installations and escalations Operational Management Use Salesforce & Team Dynamix Service Management for ticket handling and workflow tracking Maintain NOC SOPs, technical documentation, and operational runbooks Participate in on-call rotations and after-hours emergency support Preferred Certifications Networking: CCNA, CompTIA Network+ Systems: RHCSA, MCSA, VMware VCP Cloud: AWS Certified (Practitioner/Associate), Azure Fundamentals Security & Monitoring: CompTIA Security+ Preferred Technical Skills Networking Deep understanding of TCP/IP, BGP, OSPF, NAT, VLANs, ACLs, and multicast Configuration and troubleshooting of Cisco routers/switches: 2900, 3800, 3900 routers; 2900, 3500, 3700, 9200, 9300, 9500, IE2K/4K/5K series switches Systems Admin experience in Windows Server and Linux (RHEL, Ubuntu) Proficiency in shell scripting (Bash, PowerShell), log parsing, and systems automation Hands-on with virtualization (VMware vSphere, Hyper-V, KVM) Cloud & Monitoring Familiarity with cloud computing models (IaaS, PaaS, SaaS) Experience monitoring cloud-native workloads with CloudWatch, Azure Monitor, or Stackdriver Ability to interpret and respond to Continuous Integration and Continuous Delivery (or Deployment) CI/CD pipeline and security telemetry #J-18808-Ljbffr Synergy America