Deputy Registrar

Salary: $30,285 Job Type: Full-time Salary : $30,284.80 AnnuallyLocation : City Hall-Texarkana, TXJob Type: Deputy RegistrarJob Number: 00567Department: City SecretaryOpening Date: 04/09/2026Closing Date: Continuous GENERAL PURPOSE THIS is a full-time position within the City Secretary’s department coordinating operations in the local Vital Statistics Office, performing a variety of clerical work, and maintaining the standards required by the Texas Vital Statistics Section (VSS) in Austin, Texas. SUPERVISION RECEIVED Works under the general supervision of the City Secretary/Local Registrar or designee. SUPERVISION EXERCISED None ESSENTIAL DUTIES AND RESPONSIBILITIES Presence in the workplace on a regular basis is required to accomplish the essential functions and regular attendance MUST be maintained. Provides premier customer service for both internal and external customers striving to exceed customer expectations with each interaction. Duties require a strong energy level, excellent communication skills, and the ability to multitask. Coordinates and works closely with the Local Registrar and other Deputy Registrars in the operations of the office and the processing of vital records. Rotates job duties regularly among the three core functions in the office. Maintains a thorough knowledge of the methods, policies and procedures of the department, in coordination with the Texas Vital Statistics Section. Possesses strong customer service skills when answering questions from employees, citizens, and business-related contacts. In assisting customers, maintains confidentiality, abides by state statutes, and rules or regulations pertaining to vital statistics operations. Maintains good working relationships as the first contact with local institutions, such as hospitals, funeral homes, physician offices, Justice of the Peace or Medical Examiner offices, and mortuary services. Handles cashiering functions including receipt of birth/death certificates and other payments. Posts monies to appropriate accounts using the city’s accounting software system. Daily pulls records from state database to examine and certify new birth and death records in accordance with Texas statutes and codes. Issues birth and death certificates from local and state database. Exercises extreme diligence in reviewing and issuing legible and accurate vital records. Performs auditor duties of vital records to include scanning files for printability from an electronic format. Performs heavy data and metadata entry to include verifying, computing, posting, recording, naming, and reconciling. Files and indexes birth and death certificates. Processes home births, burial transit permits, and certificates for Child Protective Services and funeral homes. Provides a monthly Voter Abstract report to the Secretary of State, Bowie County Voter Registrar, and other appropriate voter registrars within the state. Updates amendments, replacements, and birth certificates to be marked deceased as reported by the Department of State Health Services. Processes Acknowledgement of Paternity documents and other related paternityfunctions. Maintain contact with the Attorney General’s Office to incorporate changes in procedures as required. Composes, types, and edits correspondence, reports, memoranda, forms and other material requiring judgment as to content, accuracy, and completeness. Operates listed office machines as required and performs other duties as assigned. Office duties may require working outside of normal business hours between 8:00 am and 5:00 pm. PERIPHERAL DUTIES AND REQUIREMENTS Attends seminars and workshops, locally or out of town, as assigned, whether virtual or in person. Submits to a Vital Statistics criminal background check required by Austin to access the TxEVER database. Acquires and renews annual Acknowledgment of Paternity certification required and administered by the Texas Attorney General. Acquires and renews annual Voter Abstract Cyber Security certification required and administered by the Secretary of State Office. Acquires and renews Birth Registration certification every two years required and administered by the Dept. of State Health Services Vital Statistics Office. DESIRED MINIMUM QUALIFICATIONS Education and Experience:Graduation from high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting, and bookkeeping. One (1) to two (2) years of post‑secondary education, with increasingly responsible experience in general office practices. Five (5) years of general office experience. Any equivalent combination of related education and experience. NECESSARY KNOWLEDGE, SKILLS, AND ABILITIES Working knowledge of computers and electronic data processing. Working knowledge of modern office practices and procedures. Basic knowledge of accounting principles and practices. Skill in the operation of office equipment. Ability to perform cashiering duties accurately. Ability to effectively and fairly deal with the public while displaying a positive and courteous attitude. Ability to communicate effectively, verbally and in writing. Ability to handle stressful situations and irate customers. TOOLS AND EQUIPMENT USED Personal computer, including word processing and spreadsheet software; specialized software, calculator, copier, scanner, credit card machine, and fax machine. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is frequently required to sit, stand, and climb a vault ladder for extended periods of time. The employee is frequently required to use hands to finger, handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee is required to frequently lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is moderately quiet except during the presence of babies and small children it can sometimes be noisy. BENEFITS The City of Texarkana, Texas provides three weeks of paid vacation and three weeks of paid sick leave per year as well as 13 paid holidays per year. Retirement benefits are through the Texas Municipal Retirement System with the City contributing at a rate of 2 to 1 and the employee contributing 7% each paycheck to TMRS. Employees are vested after five years and may retire after either twenty years of service at any age or at age 60 as long as they are vested. Retirement benefits for the Fire Department are paid through the Firemen’s Relief and Pension Fund and employees are eligible to retire after twenty years of employment. A voluntary 457 deferred compensation program through MissionSquare is also offered to all City employees. The City of Texarkana, Texas provides health, dental, and vision insurance to its employees at a minimal cost. Life insurance equal to one times your annual salary is offered at no cost to the employee with supplemental life and dependent life insurance also available but is paid by the employee. Insurance becomes effective the first of the month following thirty days of employment. 01How many years of experience do you have in general office or administrative work? Less than 1 year1-3 years3-5 years5-7 years7+ years 02How would you rate your experience with high-volume data entry and recordkeeping? No experienceLimited experienceModerate experienceExtensive experienceExpert level (training others / leading processes) 03How comfortable are you working with sensitive and confidential records (e.g., legal or personal documents)? Not comfortableSlightly comfortableModerately comfortableVery comfortableHighly experienced handling confidential records 04How would you rate your ability to provide good customer service in a fast-paced environment? PoorFairGoodVery goodExcellent 05How confident are you in handling upset or agitated customers professionally? Not confidentSlightly confidentModerately confidentVery confidentHighly confident (frequently handled upset customers) 06What level of experience do you have handling payments, cashiering, or reconciling transactions? No experienceLimited experienceModerate experienceExtensive experience (completed these tasks daily) 07How would you rate your proficiency with computer systems, databases, or specialized software? BeginnerBasicIntermediateAdvanced (able to troubleshoot or train others) 08How would you rate your ability to review documents for accuracy and completeness? PoorFairGoodExcellent (rarely make errors; highly detail-oriented) 09How comfortable are you managing multiple tasks and rotating responsibilities throughout the day? Not comfortableSlightly comfortableModerately comfortableVery comfortable (thrive in past-paced, multi-task environments) 10Are you willing and able to obtain and maintain required certifications? NoYesYes, and I have done so in previous roles 11COMMENTS: If your answer to one of the questions above needs additional clarification, please provide that information here and note the number of the question you are referencing. Required Question #J-18808-Ljbffr