Volunteer Coordinator

Job Description

Job Description

Volunteer Coordinator – Children & Family Advocacy Center (Little Flock, AR)

Building Resilience Through Service

The Children & Family Advocacy Center (CFAC) in Little Flock, AR, is dedicated to empowering individuals and families impacted by trauma by providing comprehensive services in a supportive and trauma-informed environment. Our team works together to provide advocacy, mental health counseling, forensic interviewing, medical exams, and residential programming for women and children. We also have a full administrative team who oversees Operations, Development, and Community Relations.

As part of our ongoing commitment to strengthening our community impact, we are seeking a Volunteer Coordinator to join our Community Relations team. This role is essential to the success of our programs and offers the right candidate the opportunity to help build and sustain a strong network of volunteers who are vital to delivering our services.

Why This Role Matters:

As Volunteer Coordinator you will be a connector -matching the needs of our organization with the talents and passions of our volunteers. In most cases, you will be the volunteer's first point of contact at the Children & Family Advocacy Center. Your efforts will help shape a positive, engaged volunteer experience and increase our capacity to provide vital services to women and children impacted by trauma.

Key Responsibilities:

• Recruitment & Outreach Develop and execute effective volunteer recruitment strategies, using a variety of outreach methods and working closely with our Marketing Specialist to attract diverse volunteers who align with our mission.

• Training & Onboarding Lead the development of engaging and informative orientation programs for new volunteers, ensuring they are well-prepared and enthusiastic about their roles and responsibilities.

• Volunteer Engagement & Support Provide ongoing guidance, support, and check-ins for volunteers to ensure their success and retention. Foster a positive and inclusive environment where volunteers feel appreciated and empowered.

• Collaboration & Teamwork Work closely with staff across departments to ensure the effective integration of volunteers into all aspects of CFAC programming, fostering a strong team-oriented culture.

• Project Coordination Work with CFAC staff and Project Managers to schedule and assign volunteers to various programs and initiatives, ensuring alignment between volunteer skills and project needs.

• Recognition & Celebration Implement programs and events to recognize and celebrate the contributions of our volunteers, building a strong community and keeping volunteers engaged and motivated.

• Record-Keeping & Reporting Utilize volunteer management software (Bloomerang Volunteer) to track volunteer hours, activities, and impact. Prepare regular reports for internal and external stakeholders to highlight volunteer engagement and program outcomes.

• Community Outreach Represent the CFAC at community events to promote volunteer opportunities, build relationships with potential partners, and increase community awareness of our work.

Ideal Candidate:

We're looking for someone who is organized, detail-oriented, and passionate about making a difference. If you are a motivated self-starter who thrives in a collaborative environment, this is the perfect role for you.

Qualifications:

• Education: Degree in Nonprofit Management, Human Resources, Communications, Business, or related field. Certification or experience in volunteer management is a plus.

• Experience: Proven experience coordinating volunteers or managing people, with an understanding of best practices in volunteer engagement.

• Skills:
• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously.

• Excellent interpersonal and communication skills, both written and verbal, with a proven ability to engage and motivate diverse groups.

• Proficiency in Microsoft Office Suite; experience with volunteer management software (Bloomerang Volunteer) is a plus.

• Personal Attributes: Strong commitment to confidentiality, ethical standards, and the mission of the CFAC. Ability to work independently as well as collaboratively within a team.

Why Work With Us?

Joining the CFAC means you're contributing to something bigger than yourself. As a Volunteer Coordinator, you will directly impact the lives of women and children affected by trauma. Additionally, you will be part of a collaborative, supportive team that works together to provide holistic care.

Benefits:

• Competitive nonprofit salary and a comprehensive benefits package:

• Choose between traditional (medical) or alternative benefits (spa services, meal prep partners, gym membership, etc).

• 401K with 2% company match after 1 year of employment.

• Paid time off.

• Professional development opportunities, including training, workshops, and mentorship.

CFAC is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and celebrate diversity in our staff, clients, and community.