Senior Manager, IT Engineer Business Intelligence PBI - Field Reporting

Job Summary The Senior Manager, IT Engineer Business Intelligence Power BI - Field Reporting is the most-senior member of the engineering team and is accountable for the outcomes of the team. As a lead and team member, the incumbent is expected to not only guide but actively deliver work of increasing complexity – imparting knowledge and skills to junior team members. The role manages designs, implements, and supports enterprise technology solutions that power Otsuka Pharmaceutical’s global business operations. It focuses on creating secure, scalable, and high-performing systems that accelerate innovation, operational excellence, and data-driven decision-making. As a key member of Otsuka’s IT organization, the engineer collaborates with cross-functional teams across applications, data and infrastructure to deliver reliable, compliant, and future-ready solutions. Success in this role requires technical curiosity, analytical rigor, strong communication skills, and a continuous improvement mindset. This position suits professionals passionate about bridging business needs and emerging technologies to deliver tangible enterprise value. To be a successful Power BI engineer, the following key skills are essential. These skills ensure that you can effectively design, develop, and manage Power BI solutions. Here are the key skills required: Data Analysis and Visualization: Understanding how to analyze data and create meaningful visualizations is crucial. This includes knowledge of different types of charts and graphs and when to use them. Power BI Desktop: Proficiency in using Power BI Desktop to create reports and dashboards. This includes understanding how to import data, create data models, and use DAX (Data Analysis Expressions) for calculations. Data Modeling: Ability to design and implement data models that are efficient and scalable. This includes understanding relationships, hierarchies, and data normalization. DAX (Data Analysis Expressions): Strong skills in DAX are necessary for creating complex calculations and measures within Power BI. Power Query: Knowledge of Power Query for data transformation and cleaning. This involves using M language to manipulate data before it is loaded into the Power BI model. SQL: Proficiency in SQL for querying databases and extracting data. This is important for integrating data from various sources into Power BI. Understanding of Business Intelligence (BI) Concepts: A solid understanding of BI concepts and how Power BI fits into the broader BI landscape. Data Warehousing: Familiarity with data warehousing concepts and technologies, as Power BI often interacts with data warehouses. Cloud Services: Knowledge of cloud services, particularly Microsoft Azure, as Power BI is often used in conjunction with Azure services. Communication and Collaboration: Strong communication skills to work with stakeholders and understand their requirements. Collaboration skills are also important for working with teams. Problem-Solving: Ability to troubleshoot issues and optimize Power BI solutions for performance and usability. Security and Governance: Understanding of data security and governance practices to ensure data is protected and compliant with regulations. At Otsuka, we defy limitation, so that others can too. We have an unwavering belief in doing more. In transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology. Job Description The IT Engineer III manages with the Platform Lead or Product Lead the entire technology lifecycle—from strategic planning to deployment, optimization, and support—ensuring Otsuka’s IT environment remains secure, compliant, and responsive to business needs. Solution Design & Implementation Work with the Solution Architect to translate business and functional requirements into well-architected technical solutions. Manages the design and implementation of solutions that align with Otsuka’s enterprise architecture, data strategy, and security standards. Develop and configure systems across cloud (AWS, Azure), on-premises, and hybrid environments. Build automation scripts and reusable components to streamline deployments. Participate in code reviews, configuration management, and version control practices. Validate scalability, performance, and fault-tolerance of deployed systems. Project Delivery & Collaboration Collaborate with platform lead, product owner, business analysts, architects, and QA teams to ensure alignment with project goals. Work within Agile/Scrum or hybrid delivery frameworks to support iterative releases. Manage to technical deliverables and contribute to project documentation, timelines, and risk assessments. Coordinate with external vendors, managed service providers, and internal support teams. Provide clear, concise technical input in planning and status meetings. Operations, Monitoring & Support Maintain high availability of systems through proactive monitoring and issue resolution. Analyze incidents, perform root-cause analyses, and implement preventive measures. Apply observability tools (e.g. Splunk, Datadog, New Relic) for performance management. Automate infrastructure provisioning, deployment pipelines, and alerting systems to reduce manual interventions. Develop operational runbooks and participate in on-call rotations as needed. Contribute to disaster-recovery testing and business continuity planning. Security, Compliance & Governance Ensure solutions comply with Otsuka’s cybersecurity, GxP, data-privacy, and regulatory requirements (e.g., GDPR, HIPAA). Implement and enforce policies for identity and access management, encryption, and network security. Participate in internal and external audits, ensuring systems meet required documentation and traceability. Contribute to change control, configuration management, and vulnerability remediation activities. Innovation, Automation & Continuous Improvement Evaluate emerging technologies—cloud services, DevOps tooling, AI frameworks, and automation platforms—and recommend adoption strategies. Manage proofs of concept (POCs) and pilot deployments for new tools or patterns. Collaborate on FinOps and cost-optimization initiatives to enhance efficiency. Promote standardization and reusability across platforms, applications, and processes. Share best practices through documentation, mentoring, and internal community engagement. Knowledge Management & Documentation Maintain detailed records of configurations, workflows, and system changes in Otsuka’s knowledge base (e.g., Confluence, ServiceNow). Create and maintain architectural diagrams, data flow documentation, and SOPs. Support training sessions or handovers to ensure continuity and operational readiness. Qualifications Knowledge/ Experience and Skills: 8+ years of experience as IT Engineer. Pharmaceutical industry expertise is a plus but is not required. Strong analytical and systematic problem-solving abilities. Excellent communication skills, with the ability to explain complex topics to diverse audiences. Proficiency with modern IT tools and platforms such as: Cloud (AWS, Azure), DevOps (GitHub Actions, Jenkins, Azure DevOps), and Monitoring (e.g. Splunk, Datadog). Understanding of Agile, DevOps, ITIL, and change-management methodologies. Experience in regulated or GxP environments preferred. Customer-Focused: Anticipates user needs and delivers practical, value-driven solutions. Accountable: Owns technical deliverables and outcomes. Innovative: Challenges the status quo and champions new ideas. Collaborative: Builds strong partnerships across disciplines and cultures. Ethical: Demonstrates integrity and aligns with Otsuka’s corporate values. Resilient: Adapts quickly to new challenges and shifting priorities. Works independently to determine approach for deliverables of assignments, with limited oversight from manager. Global Environment: Ability to work in globally distributed teams. Provides guidance, coaching and training to colleagues within a discipline. People Leadership: ability to lead a team of IT engineers and manage the delivery of a project. Educational Qualifications Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience). Preferred certifications: Cloud (AWS, Azure), Infrastructure (Cisco, Microsoft, CITRIX), DevOps (Terraform, Kubernetes) Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative. Minimum $150,034.00 - Maximum $224,250.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. Application Deadline: This will be posted for a minimum of 5 business days. Company benefits: Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; Disclaimer: This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request. Statement Regarding Job Recruiting Fraud Scams At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will never ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka’s call center at: View phone number on click.appcast.io. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Otsuka Pharmaceutical Co., Ltd. is a global healthcare company with the corporate philosophy: “Otsuka–people creating new products for better health worldwide.” In the U.S., Otsuka is comprised of two companies, Otsuka America Pharmaceutical, Inc., and Otsuka Pharmaceutical Development & Commercialization, Inc., that share a deep commitment to the development and commercialization of innovative products in the spaces of neuroscience, nephrology, and digital medicine. Driven by our purpose to defy limitation, so that others can too, we have an unwavering belief in doing more and transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. OPDC and OAPI are indirect subsidiaries of Otsuka Pharmaceutical Company, Ltd., which is a subsidiary of Otsuka Holdings Co., Ltd. headquartered in Tokyo, Japan. The Otsuka group of companies employed 34,400 people worldwide and had consolidated sales of approximat