Cashier

Cashier

Location: Rainbow Acres Natural Foods, Venice, CA Status: Full-Time, Non-Exempt Reports to: Department Manager

Position Summary

The cashier is the face of our store and plays a critical role in creating a friendly and efficient checkout experience for customers. This position requires excellent customer service, attention to detail, and the ability to multitask in a fast-paced environment.

Core Responsibilities

• Greet every customer warmly and professionally.
• Accurately ring up purchases using the POS system.
• Accept and process various forms of payment (cash, credit, EBT, etc.).
• Count back change and handle money with accuracy.
• Maintain a clean, organized, and well-stocked register area.
• Uphold store policies and health/safety standards.
• Support opening and closing duties including facing shelves and restocking supplies.
• Assist customers with questions and direct them to the appropriate department.
• Notify supervisors of any customer or equipment issues.

Key Qualifications

• 6+ months of retail or cashiering experience preferred.
• Strong math and communication skills.
• Friendly, patient, and positive attitude.
• Able to stand for long periods and lift up to 25 lbs.
• Familiarity with natural foods and wellness products is a plus.
• Bilingual (English/Spanish) a plus.

Success in This Role Looks Like

• Smooth, efficient transactions with minimal errors.
• Happy, returning customers who feel seen and appreciated.
• A clean, well-managed front-end that sets the tone for the store.
• Customer Service: No incidents of three stars or less in customer reviews.
• Safety: Follow all safety policies and procedures.
• Merchandising: Help the department achieve 95% or better in merchandising audits.
• Profit: Help the store meet or beat profit budget.

Working at Rainbow Acres Natural Food

We are a values-driven business dedicated to health, community, and sustainability. This role helps uphold those values every day.

Acknowledgment

I have reviewed and understand the responsibilities and expectations described in this job description. I understand that this document may be updated to reflect evolving business needs. Employee Signature: _____________________________ Date: _____________________________ Manager or HR Director Signature: _____________________________ Date: ____________