Orthopedic Medical Assistant & Front Desk Coordinator

Benefits 401(k) Health insurance Paid time off 401(k) matching Bonus based on performance Competitive salary Dental insurance Vision insurance Orthopedic Medical Assistant & Front Desk Coordinator Salary: $55,000-$65,000 per year, plus incentive bonuses Position type: [Full-time/Part-time] Location: Nashville - Midtown About the Position We're seeking a friendly, organized, patient-focused team member to support our orthopedic practice in a combined Medical Assistant and Front Desk Coordinator role. This position helps patients move smoothly through their visit - from scheduling and check-in to clinical rooming and follow-up - while supporting providers and maintaining an efficient clinic. Responsibilities Welcome patients and provide courteous, professional service in person and over the phone. Schedule appointments, manage incoming calls, and assist with check-in and check-out. Verify insurance information and coordinate referrals and other patient-care logistics. Maintain accurate electronic health records and protect confidential patient information. Room patients, obtain vital signs and medical histories, and prepare them for examinations. Assist providers with examinations, procedures, and clinical documentation within the role's scope and training. Communicate follow-up instructions and help coordinate patient questions and next steps. Keep exam rooms and front-office areas organized and ready for patient care. Work collaboratively with clinical and administrative staff to support a positive patient experience. Qualifications Medical assistant experience 2+ years required. Front desk, scheduling, or customer-service experience preferred. Strong communication, organization, and multitasking skills. Comfortable using electronic health records and standard office technology. Professional, compassionate approach to patient service. Ability to handle confidential information responsibly. Relevant certification or training is a big plus. #J-18808-Ljbffr Nashville Knee and Shoulder Center