Customer Service Coordinator / CSC Float Pool
Bailey Medical Center
Day-Shift, Prn Float Pool Customer Service Coordinator
Join our team as a day-shift, prn (as-needed), float pool customer service coordinator in Albuquerque, NM.
Thrive in a people-first environment and make healthcare better
Thrive: We empower our team with career growth opportunities and resources that support your wellness, education, and financial well-being.
People-First: We prioritize your well-being with a supportive, inclusive culture where you are valued and cared for.
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to know your team:
Lovelace medical group is a multispecialty provider group which includes clinics, doctors, and advanced practice providers in a broad range of specialties and primary care.
Responsibilities:
Provides direct customer service and front desk assistance for the assigned department, including but not limited to admitting, registering, scheduling, and verifying insurance.
Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations.
Adheres to policies, procedures, and regulations to ensure compliance and patient safety.
Qualifications:
Job requirements:
High school diploma or GED equivalent.
Medical terminology knowledge.
Knowledge of insurance plans.
Knowledge of office procedures.
One (1) year of previously related experience.
Preferred job requirements:
Associate's degree in a related field of study.
Previous medical office experience.
Heart saver.
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