Bilingual Agency Apprentice (Entry-Level)

Job Description

Job Description

Are you looking for more than just a job?

Quinez Agencies is seeking a bilingual, motivated, and coachable individual who wants to learn and grow within the insurance and financial services industry. No insurance experience is required. We are looking for someone with a positive attitude, strong work ethic, and a desire to build a long-term career.

As an Agency Apprentice, you will work directly with agency leadership, gain hands-on experience serving customers, and learn the day-to-day operations of a growing insurance agency. We believe skills can be taught, but character, reliability, and a willingness to learn are essential.

This position is ideal for someone seeking professional growth and an opportunity to develop into future roles within our organization.

Hourly Base Salary + Commission + Bonus Opportunities

Career Growth Opportunities

Paid Licensing & Certification Support

Leadership Track Program

Fun, Goal-Driven Office Culture

Mon-Fri Schedule

• Assist customers in both English and Spanish
• Answer incoming phone calls and direct inquiries
• Process customer service requests and policy changes
• Follow up with clients by phone, text, and email
• Schedule appointments and maintain calendars
• Maintain accurate customer records
• Assist with administrative and office tasks
• Support daily agency operations
• Learn agency systems, products, and procedures
• Provide exceptional customer service to clients

• Fluent in both English and Spanish
• Positive attitude and strong work ethic
• Coachable and willing to learn
• Professional communication skills
• Organized and detail-oriented
• Reliable and dependable
• Comfortable speaking with customers
• Basic computer skills
• Ability to work in a fast-paced environment
• Desire to grow with the company long-term
• No insurance experience required