Test Center Administrator

Job Description

Pearson VUE ( is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world.


Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world's most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.


Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).


Pearson VUE offers a great environment to start or grow your career; we are now hiring a Temporary part time Test Administrator to join our team in Chicago IL, at 200 W Adams, Suite 1105.


Please note this is a temporary position that will go through the end of November 2026.

Starting pay is $17.75 per hour+ eligible for accrued paid sick time. Learn more at

Responsibilities


The Test Administrator is responsible for providing secure exam delivery and excellent customer service in a friendly, comfortable testing environment. In this position you will be required to:

• Comply with all testing procedures and strictly adhere to company policies using sound judgment

• Check in candidates, verify identification, and explain the exam process

• Proctor/invigilate candidates during testing

• Troubleshoot technical issues in coordination with internal support teams

• Complete light housekeeping duties, such as vacuuming floors and sanitizing keyboards after each candidate has complete their exam

• Complete other duties as assigned

Schedule Requirements

• Availability to work a variety of shifts Monday through Saturday between 7:30 AM and 10:00 PM

• Ability to work at least 2 Saturdays per month

• Occasional Sunday shifts may be required, though they are infrequent

• Must be open to flexible scheduling

• This is a strictly part-time position, scheduled for 5-19 hours per week , with the expectation to work additional hours if needed

• Schedules are provided at least 2 weeks in advance

Qualifications

• High school diploma or equivalent (required)

• Minimum of 1 year of customer service experience preferred

• Experience proctoring or invigilating exams is highly preferred

• Must be Flexible with work hours and days

• Beginner to intermediate experience with Microsoft Office (Word, Excel, Outlook)

• Ability to sit for long periods and escort candidates to and from the testing room

• Ability to bend, stoop, and lift to 20 lbs. with reasonable accommodation

• Comfortable working in a quiet testing environment, with the ability to pay attention to detail