Security Officer Concierge Associate

Job Description

Job Description

Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Concierge Associate in Chicago, IL , you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access activity, monitor the lobby area, and support a polished customer experience. This role is ideal for someone who enjoys working with people, using technology, and contributing to a caring, agile team that leads with integrity, reliability, and innovation in daily security-related operations.

Position Type: Full Time

Pay Rate: $19.75 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by following security-related procedures, site-specific policies, and/or emergency response activities when appropriate.
• Monitor building access points, greet visitors, verify credentials, and support visitor registration and sign-in processes for a commercial real estate location.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, and communicate details to building management and/or emergency services as needed.
• Answer phones, direct tenants and guests, and provide information and assistance that supports daily front desk operations and a professional lobby environment.
• Document routine activities, visitor interactions, and unusual events in logs and reports, and report concerns to the appropriate contacts.

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: