Studio Services Coordinator (Working Student)

AKQA Job Opportunity

At AKQA, part of WPP, we believe in the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

As part of our Studio Services and Front of House teams at AKQA, you are committed to ensuring that world-class customer service, delivery, and communication is always provided to our clients, guests, and employees.

Role Requirements

• Be the go-to person for the day-to-day support of teams across the office
• Meet and greet: professional guest greeting and recognizing regular guests; greeting new employees
• Meeting rooms: assist with room requests or conflicts
• Security passes: issue and cancel all security passes
• Provide admin support across agency: print address labels, organize the purchase and delivery of gifts, assist with binding/laminating, book taxis and couriers
• Support central IT team with onboarding and offboarding
• Handle basic maintenance tasks safely, practically, and with strong attention to detail
• Carry out tasks on our daily checklist at appointed times throughout the day, ensuring that they are performed to a consistently high standard and on time. These tasks include: ensuring adequate lighting, comfortable temperature, and a safe working environment; studio equipment checks and maintenance

Qualities and Characteristics

• Build strong relationships with teams across the AKQA Campus
• Make a positive contribution to the team and receive positive feedback
• Receive a consistently high level of internal and external client satisfaction
• Constantly strive to improve AKQA service levels, processes, and procedures
• Build successful partnerships with clients, guests, and colleagues, cultivating world-class relationships
• Strong interpersonal skills, including good communication skills
• Strong problem-solver with high attention to detail
• Proficient in Microsoft Office, including Outlook with good numerical skills

EU working rights are required. Either through a EU Citizenship or Study Programme in Germany

Hours TBD