Waiver Case Manager (Entry or Senior)

Job Description

Job Description

Role Summary

As a Case Manager, you are a dedicated advocate for individuals with physical and mental disabilities. Your mission is to empower clients to lead fulfilling, self-directed lives. You will work collaboratively with individuals to develop personalized support plans, navigate complex service systems, and ensure they have the resources and autonomy to make informed decisions about their own futures.

Key Responsibilities

• Individualized Planning: Partner with clients to assess their unique needs and goals, creating comprehensive, person-centered support plans.
• Service Coordination: Identify and refer clients to appropriate disability services, community resources, and healthcare providers.
• Advocacy & Empowerment: Ensure clients are the primary decision-makers in their own lives, providing them with the tools and information necessary for self-advocacy.
• Case Management & Monitoring: Regularly monitor the delivery and effectiveness of services, adjusting support plans as needs evolve to ensure the highest quality of care.
• Resource Navigation: Linking individuals with the available local, state and federal resources.
• Max Case Size: Maximum case sizes up to 45. Cases are assigned over multiple months. Additional compensation available for additional cases.

This role is likely a great fit if:

• You are a Natural Advocate: You feel a strong drive to ensure people’s voices are heard and their rights are respected.
• You Value Autonomy: You believe that every individual, regardless of ability, should be responsible for their own decisions.
• You are a Problem Solver: You enjoy navigating systems.
• You are Highly Organized: You will need to manage multiple cases simultaneously without letting important details or deadlines slip through the cracks.
• You are a People Person: Being able to conduct meetings and communicate with different stakeholders.
• You Practice Active Listening: You listen more than you speak, ensuring you truly understand a client’s goals before making recommendations.

This role might NOT be the best fit if:

• You prefer a predictable "desk job": This role often involves changing priorities, urgent client needs, and navigating different service environments.
• You prefer making decisions for people: Our model is person-centered; we guide and support, but we do not dictate how our clients should live.
• You struggle to maintain professional boundaries: This role requires the ability to be compassionate and supportive while maintaining healthy professional boundaries. It is important to empathize with others without allowing work-related challenges to negatively affect your personal well-being or decision-making.
• You struggle with paperwork: While the heart of the job is people, a critical part of the job is creating plans and paperwork for service approval and coordination.

Qualifications

• Education: Accredited four-year degree in Social Work, Special Education, Psychology, Sociology, Nursing, Human Services, or a related field.
• OR a four-year degree in any field PLUS one year of experience as a Social Worker/Case Manager/Care Coordinator.
• Skills: Effective communication, strong time management, and intermediate computer skills for documentation.
• Requirements: Must possess a valid Driver’s License, car and car insurance for client visits in the Twin Cities metro (mileage is reimbursed at IRS rate); must pass a DHS background check.
• Preferred: Experience with Mental Health Targeted Case Management (MH-TCM), Relocation Service Coordination (RSC), or group-home setting, Housing Stabilization Services.

Case Manager I

• No experience or minimal experience working as a contracted case manager in Minnesota in the past 24 months.

Case Manager II

• Minimum of 12 months working as a contracted Waiver Case Manager for an agency located in Minnesota in the past 24 months.
• Have experience creating Support Plans using MnCHOICES 2.0.
• This position requires taking on caseloads faster than usual, hold a higher, and more complex, caseload.
• Is expected to already know as onboarding and case transfer will move at a faster pace.
• Do not apply for this role if you do not meet the above or your application will be rejected.

Schedule:

• Monday through Friday, 8:30 am to 5 pm. (Flexible start time available).

Salary Range:

• Case Manager I: $24 - $26
• Case Manager II: $26 - $29

Sign On Bonus:

• Case Manager I : $1000 paid over a period of 6 months.
• Case Manager II : $1500 paid over a period of 6 months.

Job Type: Full-time

Base Pay: $24.00 - $29.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Redeemer Services, Inc is a small but ever-growing family-owned business in Woodbury, MN Washington County. We are a family-owned provider of services for the Department of Human Services, Ramsey, Hennepin County, and other counties across the Twin Cities metro area.

Redeemer services, Inc. was founded in 2007 as a home health agency. Initially, we provided Relocation Coordination Services. In 2015, we began providing Moving Home Minnesota services. In 2016, we were approved to provide contracted case management for Ramsey County and in 2019, we began providing case management services for Hennepin County residents.

Company Description

Redeemer Services, Inc is a small but ever-growing family-owned business in Woodbury, MN Washington County. We are a family-owned provider of services for the Department of Human Services, Ramsey, Hennepin County, and other counties across the Twin Cities metro area.\r\n\r\nRedeemer services, Inc. was founded in 2007 as a home health agency. Initially, we provided Relocation Coordination Services. In 2015, we began providing Moving Home Minnesota services. In 2016, we were approved to provide contracted case management for Ramsey County and in 2019, we began providing case management services for Hennepin County residents.