Strategic Account Manager

Strategic Account Manager

Nue is the revenue architecture built for change. We work with some of the most strategically complex and fast-moving companies in AI — and we need a Strategic Account Manager who can match that pace. This role sits at the intersection of relationship management, product delivery, and revenue growth. You will own our most critical accounts end-to-end: driving value for the customer, navigating complex organizations, and simultaneously building the upsell path that grows Nue's footprint. You will work closely with product, engineering, sales engineering, and support — and you will need to lead all of them without direct authority. Depending on your background and ambition, this can be a pure IC role or the foundation of Nue's Strategic Accounts function — with the opportunity to build and lead the team from scratch.

Responsibilities

• Own executive relationships across multiple org levels at the world's largest AI Labs and AI-native enterprises
• Lead cross-functional teams (product, eng, sales engineering, support, FDEs, services) to deliver on customer commitments and help them achieve their goals
• Manage large and complex renewals and expansions
• Sell across a portfolio of products; position the right solution for where customers are today and where they're heading
• Champion customer needs internally and manage expectations externally — know when to advocate and when to hold the line
• Navigate org charts with precision; escalate with clarity when needed
• Run tight account plans, stakeholder maps, and cadences across multiple accounts simultaneously
• Look for game-changing insights into Nue's platform and solution set that come from our best and brightest customers, and share them with our engineering and product teams

Qualifications

• Must be Bay Area / San Francisco based
• 8-10+ years in strategic sales and/or account management
• Consistent history of quota over-performance
• Experience with large 6–7 figure, multi-stakeholder transactions
• Comfortable driving cross-functional leadership without direct authority
• Executive presence across technical and business audiences
• Experience selling a product portfolio (not a single SKU)
• Can get technical when needed
• Background in enterprise SaaS/AI selling system of record technology like CRM, ERP, or complex multi stakeholder technical sales

Bonus Points:

• Experience working with large AI Labs, GenAI, or AI-native enterprises