RN, Urology Oncology Nurse Navigator

Urology Department Overview

The Department of Urology at OHSU is committed to providing the highest quality, state-of-the-art care for adult urology patients. Our physicians are recognized leaders in their fields, have advanced fellowship training in urological subspecialties, and are expert, high-volume surgeons. We consider it a privilege to be able to offer urologic care to our patients and continually strive to provide it with a personalized, patient-centered and compassionate focus. This position is in the Adult Urology clinic at Adventist Health Portland. The clinic comprises ten physicians, one nurse practitioner and four physician assistants who treat the spectrum of urologic conditions. Other support staff include patient access specialists and MAs.

The practice specializes in providing urologic care for adults. Services include catheterizations, specimen collections, prostate/testicular biopsies, cystoscopies, cystograms, lupograms, retro urethrograms, calypso beacon, gold seed placements, urodynamics, vasectomies, stent exchanges/removals/placements, voiding trials, medication administration (BCG, Lupron, Trimix, Xiaflex, testosterone pellets, Botox), Foley placement, catheter irrigations, and dilations.

Function/Duties of Position

Department Specific Working Conditions:

• This position requires some onsite presence with occasional travel to the clinic at Adventist Health Portland

Department Specific Requirements:

• Independent nursing practice
• Direct and indirect patient care
• Apply critical thinking skills and ability to independently, within your scope, perform initial assessment and interpretation of cardiac rhythms, manage patient assessment and planning, My Chart messages, phone calls and routed EPIC encounters
• Assess status of patient both in person and virtually, troubleshooting issues as they arise, coordinating with care team as required.
• Nurse visits with and without a provider for case management, triage and patient education
• Return calls to patients about lab/test results, check on blood pressure logs, wound care, answer medication and device questions
• Assess the physical, emotional, social and educational needs of patients who are calling or coming into the urology clinic in a comprehensive and systematic manner, including patient history
• Take initiative to review patient charts before provider visits in preparation for patient assessment.
• Work with medical assistants to set up labs and other tests prior to patient appointment
• Follow up on ED, post-procedure and prior office visits
• Meet with patients and present to provider
• Be proactive and prepared
• Tend to most patient care needs in between visits with the provider (phone calls and My Chart messages, etc.)
• Utilize critical thinking skills to assess patient situations, to the best of RN ability based on knowledge transfer within nursing scope
• Use templates for documentation
• Be able to evaluate urological issues and understand the management goals and options
• Engage in transitions of care
• Schedule inpatient admissions as needed
• Conduct patient follow up calls after discharge as needed
• Understand who to contact and when
• Assist with prior authorizations and FMLA paperwork as needed
• Monitor non-episodic data to meet guideline-directed therapy goals
• Referral review as needed
• Identify urgency of referral and triage as appropriate
• Cross coverage of other urology nurses as needed
• Assist with clinical flow and rooming assessment as needed for break and lunch coverage, staffing shortages, and as directed by Nurse Manager
• Comply with regulatory requirements and standards and OHSU policies and procedures
• Program development and implementation
• Engage in continuous process improvement
• Engage in continuous quality assurance directives
• Maintain a willingness to embrace change with a positive attitude
• Engage in workflow and documentation optimization and standardization
• Active participation in Morbidity and Mortality conference.
• Provide educational support to staff, visiting students and volunteers as
• Actively participate in service excellence, including engaging with patients and their family to understand concerns and problem-solve resolutions
• Communication
• Effectively communicate to providers, patients and other staff as needed (Epic, Outlook, telephone, in person)
• Be proficient in synthesizing patient information and summarize in a succinct, effective manner
• Write brief encounter summaries with the main cardiac studies' results (rather than referring provider to read a scanned document) as needed
• Minimize the use of Outlook for patient-related communication as much as possible, and move provider requests that come via Outlook into Epic (when patient is registered and has an active MRN).
• Engage in positive, supportive verbal communication with patients, families, providers and support staff
• Communicate appropriately and timely with other professionals to discuss relevant aspects of patient care
• Provide appropriate education to patients and their families
• Provide education, counseling, information and support that is tailored to the patients' needs (medication, disease-specific advice, etc.)
• Confirm patient synthesis of communicated information
• Ensure that the patient and their family understand the plan of care recommended by the multidisciplinary team and that their questions are fully answered
• Be able to bridge the patients' understanding and help form the team relationship for continuity of care
• Schedule nurse visits as needed for additional patient education
• Meet with provider at end of patient visits to discuss plan
• Maintain an awareness of other OHSU resources to provide support and treatment for urology patients and their families.
• Serve as team leader for medical assistants and other unlicensed assistive personnel (e.x.- device techs)
• Ongoing delegation and direction as per the OHSU Scope of Practice document on MCN
• Responsible for knowledge of what may be delegated and what may not be delegated to MAs as determined by this scope of practice document and OHSU guidelines. Responsible for assessing MAs' level of knowledge, skill and experience and addressing concerns as they arise."
• Guidance on appropriate tasks to delegate to the medical assistants
• Positive resource and role-model for MA team
• Work with Lead MA to schedule dedicated admin time to work directly with medical assistants.

Required Qualifications

• Minimum of 3 years of nursing experience with emphasis on adult care
• BSN Graduates: Baccalaureate Degree in Nursing from a program accredited by Commission of Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN) or Commission for Nursing Education Accreditation (CNEA) 30 days before start date.
• ADN Graduates: Associate Degree in Nursing from an accredited program 30 days before the start date.
• Associate degree Nurses required to enroll in BSN program within 3 years of hire and complete within 5 years of hire
• Current, unencumbered Oregon State Registered Nurse License
• BLS from AHA required. New hires will be enrolled and required to complete during orientation.
• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications

• Experience with telephone triage
• Experience in an ambulatory clinic setting
• National certification in a relevant nursing specialty
• Highly effective verbal and written communication skills in a variety of collaborative settings
• Demonstrated experience in patient and family education, including development of teaching materials
• Previous experience working with patients with implanted cardiac devices and other advanced cardiac therapies
• Excellent organizational skills
• Current competency with EPIC EMR

Why Apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities

Oregon Health & Science University (OHSU)