Part-Time Customer Service Representative

Job Description

Job Description

Outbound Call Specialist (Part-Time) Overview

We are seeking a reliable and confident Outbound Call Specialist to support our client outreach efforts. In this role, you will reconnect with former and prospective customers, qualify interest, and help drive business opportunities by scheduling follow-ups with our sales team. This is an ideal position for someone comfortable working in a traditional office environment who enjoys structured outreach and relationship-building.

• Make 40–70 outbound calls per day to warm leads from an existing database (3,000–5,000 contacts)
• Engage with former and prospective customers to assess satisfaction with their current vendor
• Reintroduce company services and identify potential interest in re-engagement
• Accurately document call outcomes in internal systems
• Schedule follow-up reminders for future outreach when appropriate
• Transfer interested prospects to Sales Representatives for further engagement
• Follow structured call scripts and voicemail guidelines

• Minimum 2 years of experience in an office environment
• 1–2 years of call center or outbound calling experience
• Strong phone presence and clear communication skills
• Comfortable making a high volume of outbound calls daily
• Reliable attendance and strong work ethic

• Experience in lead generation, customer reactivation, or upselling
• Ability to work effectively with legacy systems or outdated technology
• Self-motivated with strong follow-through and organizational skills

• Part-time: 20–30 hours per week
• Flexible scheduling options:
  • Work half-days, Monday–Friday
  • Or select 3–4 full days within the Monday–Friday workweek

• Casual dress code
• Small, team-oriented office setting (approximately 10–15 employees)
• Established company with 50 years in business
• Traditional office environment with legacy systems and processes
• Stable, close-knit team that has successfully adapted through organizational changes

We are a long-standing business with over 50 years of industry experience , built on strong relationships and customer service. Our team values consistency, reliability, and a practical approach to getting the job done.

This role is best suited for someone who:

• Prefers a structured, straightforward work environment
• Is dependable and consistent with attendance
• Enjoys outbound calling and engaging with customers
• Is comfortable working with older systems rather than modern, tech-heavy tools

Job Type & Location

This is a Contract to Hire position based out of Centennial, CO.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Centennial,CO.

This position is anticipated to close on Jun 26, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.