Aquatics Manager

Overview

As the Aquatics Manager you'll provide leadership and general oversight of the Swim and Fitness Center, Nelson Farm Pool, member and guest check-ins, locker room area and their associated staff. You'll oversee daily operations and programming of the Swim and Fitness Center and Nelson Farm Pool and all its amenities, including facility housekeeping and maintenance. Using your creativity, you'll develop and supervise aquatic programs and promote these programs to the membership and resort guests.


There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.


Salary: $28/hr

Why join our team?

It takes a balance of innovators, relationship builders, and risk-takers to showcase the magic of Suncadia. There's no one like you, and the individuality of our associates is central to our success. We value integrity and seek service-minded individuals who are passionate about delivering greatness. Sound like you? Join us and enjoy the benefits of being on our team.

• Benefits: Full-time employees are eligible for medical, dental, vision, 401k (with a company match!) benefits, and more
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• A Balanced Life: Full-time team members are eligible for 2-weeks of PTO and holiday pay in their first year
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job status

Responsibilities

• Will be available to work front desk shifts and work weekends and holidays
• Primary scheduler for line staff
• Participates in hiring and training of all SFC/NFP associates
• Provide support to the Lifeguard staff
• Assists with the weekend and holiday balance of the pool chemicals and reporting of these per County regulations
• Participates in the development and execution of all labor and expense budgets
• Ordering and managing locker room amenities and general operating supplies
• Coordinate the SFC/NFP, organizing, storage, inventory control, production, delivery, and facility flow of clean and dirt
• Development and maintenance of standard operating procedures and emergency action plans manuals for all areas within the swim and fitness facility
• Works with the Membership Department to maintain and keep accurate member records for the front desk staff at both SFC and NFP
• Design, promote and assist with implementation of club special events. Focus on member and guest programs for aquatics
• Work with Management for coordinating group facility usage
• Understand and implement use of facility equipment/machinery with safety as a priority
• Monitor daily, weekly or monthly facility maintenance of equipment/machinery
• Attends weekly, monthly or quarterly team meetings
• Create a safety awareness program for SFC/NFP and ensure member and associate safety in all areas of the club through property training
• Maintains accurate retail billing records for accounting with legible handwriting
• Works with engineering staff members to ensure facility is maintain at the highest standards possible, including meeting all state and federal regulations for pool chemicals and operation as well as a monthly walk-through of all aspects of the building (interior & exterior)
• Acts as a liaison between Club members and Resort providing support as needed
• Maintaining relationships between preferred vendors and resort departments, including acting as liaison for proposals, creating new offerings, transportation needs and ensuring guest satisfaction
• Development and maintenance of standard operating procedures and emergency action plans manuals for all departmental areas of responsibility
• Maintaining accurate records of attendance, registration, waiver forms, and cashiering that satisfies administrative and accounting needs and used for statistical analysis and forecast/budget process
• Managing retail, inventory for all programs offered and general operating supplies
• Institute safety regulations; maintain a safe and pleasant work environment; instill a safe work ethic in staff; establish safety guidelines for staff to follow before engaging in any type of program with guests; maintain a high level of safety and comfort for all guests during activities
• Other duties as assigned

Qualifications

• Minimum of 2 years full-time supervisory experience in similar setting, preferably including membership sales
• Valid US Driver's License
• Ability to work a flexible schedule that may include evenings, weekends and holidays
• Good communication, judgment and supervisory skills as well as the ability to direct and motivate members and Associates
• Certification in CPR and First Aid is required
• Lifeguard experience is preferred but will train and will be a certified lifeguard
• Able and willing to get AFO (Aquatics Facility Operator) certified within 90 days of hire
• Proficiency in word processing/computer skills (Windows, Word, Excel, Springer Miller)
• Excellent telephone skills
• Energetic self-starter with strong work ethic
• Ability to handle confidential information with discretion
• Must be able to work well under pressure
• Proven ability to meet and work with the public
• Ability to engage in social conversation with members and guests to promote positive relations
• Ability to prioritize and handle multiple tasks with a smile

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