Recovery Specialist

Recovery Collections Senior Portfolio Specialist Location: Draper, Utah, United States About this position Clicklease is dedicated to empowering small business owners overlooked by traditional lenders. Established in 2018, the company supports entrepreneurs through innovative equipment leasing solutions across the United States. Role Details Modality: On‑Site — Draper, Utah Schedule: Full‑Time; consistent weekly hours with fixed start and end times Compensation: $50,000 – $100,000 per year (base $50k + commission + bonus, OTE up to $100k+) About the Role The Recovery Collections Senior Portfolio Specialist is an empowered role that works creatively with customers while driving Clicklease’s portfolio performance goals. This position directly influences delinquent account workflows, servicing strategies, operational processes, repossession efforts, and third‑party recovery solutions. The Team The Portfolio Operations team supports portfolio health, customer account servicing, and operational execution. Team members collaborate across collections, asset recovery, legal support, fraud, and portfolio servicing functions to deliver strong customer and business outcomes. What You’ll Do Secure recovery payments and asset returns (primarily trailers) from charged‑off accounts in an ownership‑driven environment. Assess account history, asset type, and past & present circumstances to determine appropriate next steps, including settlement, repossession, replevin, equipment sale, vendor solution, fraud review, or legal. Persistently engage customers and stakeholders through phone, text, email, and other creative approaches to remedy defaults. Maintain accurate account records, servicing documentation, and operational updates within company systems. Monitor portfolio activity and contribute to individual and team departmental performance targets. Coordinate with internal stakeholders and external partners regarding account actions, documentation, and compliance requirements. What You Have High school diploma or equivalent required. 5+ years of experience in commercial and/or consumer collections, repossession, legal, portfolio servicing, financial operations, or related operational environments. Experience supporting delinquent account workflows or account resolution processes. Proficiency with Microsoft Office and business systems/platforms. What Will Make You Stand Out Experience in small‑business lending or leasing, commercial assets, and portfolio management across all 50 U.S. states. Experience supporting legal collections, repossession coordination, replevin, fraud workflows, or settlement operations. Fluency in English and Spanish. What Success Looks Like in the First 6 Months Independently manage assigned portfolio workflows with minimal supervision. Consistently meet operational productivity and account resolution expectations. Demonstrate accuracy in account documentation, servicing updates, and escalation handling. Build strong working relationships across collections, repossession, legal support, and portfolio operations teams. Why Join Clicklease Clicklease transforms how small businesses access the equipment they need to grow through a data‑driven, automated financing platform. You will tackle meaningful problems that directly impact small businesses while collaborating with a team that values ownership, accountability, and continuous improvement. What We Offer Competitive salary Medical, dental, and vision insurance Health Savings Account (HSA) and Flexible Spending Account (FSA) options 401(k) with company match Employer‑paid short‑term disability, long‑term disability, and life insurance Paid time off and company holidays Paid maternity leave Professional development and learning opportunities Benefits eligibility and details may vary based on role and employment status. #J-18808-Ljbffr