Administration Assistant/Receptionist

Job Description

Job Description

Are you the kind of person who greets everyone with a smile, thrives in a fast-paced environment, and loves keeping things organized? We’re looking for an energetic, reliable, and detail-oriented Front Office Receptionist to join our team! If you’re self-motivated, enjoy helping people, and take pride in staying one step ahead, we’d love to meet you.

What You’ll Do

Answer incoming phone calls with warmth and professionalism
Make outgoing calls to schedule and confirm appointments
Welcome and assist patients with a positive, friendly attitude
Verify insurance benefits and eligibility
Check patients in and out efficiently
Schedule appointments and manage the daily calendar
Collect payments and explain financial options when needed
Respond to emails, texts, and patient inquiries
Maintain accurate patient records and update information
Help keep the front office organized and running efficiently
Coordinate with the clinical team to ensure a smooth patient experience
Assist with administrative tasks and special projects as needed

What We’re Looking For

Energetic, positive, and welcoming personality
Friendly with excellent customer service skills
Reliable, dependable, and punctual
Highly organized with exceptional attention to detail
Self-motivated and able to work independently
Strong communication and multitasking abilities
Comfortable using computers and potentially learning new software
Ability to remain calm and professional in a busy environment
Team player with a willingness to jump in wherever needed