Patient Experience Representative II

Patient Experience Representative II

At MultiCare, you're more than just a job title — you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 0.01, Shift: Per Diem, Schedule: Varied

Position Summary

The Patient Experience Representative II is a crucial role in enhancing the patient experience, and is responsible for primarily checking out patients, scheduling, and referrals within an ambulatory clinical setting. This is a clerical role that is the first line representative to patients presenting to the clinic. This position works as a team member of the clinic to help ensure the success of the clinic.

Requirements

• High school graduate or equivalent education/work experience
• Associates degree preferred
• One year of experience in the medical field, or 2 years of clerical experience in a non-medical field
• Two years medical experience preferred

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $19.51 - $28.08 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.