Sales Coordinator

When you work at the Residence Inn by Marriott Boston Harbor on Tudor Wharf, Boston's rich history is right outside your door to share with your team and guests. Our all-suite hotel is conveniently located within walking distance of downtown Boston, the historic North End, Boston Harbor and TD Banknorth Garden. Come for the career, stay for the culture! Find out today what a career with Pyramid Hotel Group at the Residence Inn by Marriott Boston Harbor on Tudor Wharf can mean for you! What you will have an opportunity to do: We are looking for a highly engaging, customer focused individual to join our sales team as a Sales Coordinator. The successful candidate for this role will have a proven track record of providing exceptional service, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally. The Sales Coordinator will be primarily responsible supporting our Sales Team and ensuring that they have the tools, supplies and resources that they need to deliver service that sets us apart. They are responsible for creating a positive guest interaction that will build the guests anticipation for their upcoming visit. They must also be knowledgeable on providing accurate information to our guests about the resort, and special events going on during their stay. This role is the key to helping our guests discover their “Wanderlust” experience! If you have experience in a hotel/resort, enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: You will answer Incoming Phone Calls, Qualify Inquiries, Set up Calls with Sales & Catering Sales Manager You will send packages and answer general questions You will create monthly recap of leads and updates You will assist in creating Contracts, Estimates, and Site Tours You will create Sales & Catering kits and restocking supply area as appropriate You will control the office supplies and ordering supplies when necessary You will update Sales System with actuals after completion of events You will send out Thank You Cards/Emails What are we looking for? Someone with a High school diploma or equivalent Someone with previous hotel or resort experience preferred Someone with a strong desire to make an impact on other people Someone with an outgoing and engaging personality Someone with strong Computer skills Someone with excellent verbal and written communication skills Someone with the ability to work in a fast-paced setting #J-18808-Ljbffr