Program Associate 2, Office of the Chief of RI&I

About Us

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work

Position Summary

The Program Associate provides management, support, and coordination on a variety of administrative and programmatic functions within the Office of the Chief Research Infrastructure Officer (OCRIO) and the wider Research Infrastructure and Innovation (RI&I) Division. Supporting cross-departmental collaboration and the integration of efforts across a diverse team, the Program Associate drives activities, monitors project timelines and deliverables, and participates in cross-cutting process improvement initiatives. The Program Associate works collaboratively primarily in the following areas: scientific project management and oversight and support of the Methodology Committee, funding initiatives and processes.

Job Duties and Responsibilities

• Serve as research administrator for scientific portfolios, including project management, tracking, and correspondence with study teams.
• Perform literature reviews or synthesize systematic reviews relevant to programmatic research priorities, funded projects, or applications to assess evidence gaps or summarize the existing evidence base.
• Assist Program Officers, Associate Director, and/or Program Director with administrative and facilitation tasks as requested, including onboarding/training new employees and coordinating and implementing internal and external meetings including committees, work groups, task forces, advisory panels and webinars.
• Participate in program development, strategic planning, and evaluation of funding initiatives and scientific programs.
• Collaborate with other PCORI departments, including Contracts Management, Finance, Engagement, and Communications as necessary, including participating in cross-department work groups as appropriate.

Portfolio Management:

• Lead or participate in pre-award processes including reviewing letters of intent for programmatic fit and responsiveness, attending and synthesizing scientific merit review discussions, and contributing to programmatic discussions and evaluation of applications.
• Identify milestones and monitor progress of funded projects and ensure appropriate documentation and status reporting of projects.
• Serve as the primary point of contact for PCORI-funded investigators, responding to inquiries as appropriate or triaging to Program Officers as required. Collaborate with Program Officers to proactively identify potential study design or operation issues and assist in developing remediation plans.
• Produce reports, presentations and related materials regarding PCORI’s activities and outcomes, including materials for Board or subcommittee meetings, with direction from Program Officers and senior leadership.
• Assist with implementing and improving PCORI’s processes for funding awards and/or other PCORI policies.
• Assist with monitoring of contractual work, such as the work related to topic brief, landscape review or other project development to ensure accuracy of content and timely delivery.

Committee Oversight and Governance:

• Provide logistical and administrative support to the Methodology Committee, serving as the main point of contact for MC members and staff regarding MC matters.
• Work closely with Research Infrastructure and Innovation (RI&I) colleagues to manage the PCORI Methodology Committee, including the RI&I Chief and Director, Operations.
• Support the planning and execution of virtual and in-person MC meetings, including scheduling meetings, preparing materials, managing timelines, taking minutes, and other tasks as needed.
• Assist in developing and updating MC workplans.
• Facilitate onboarding, provide logistical support, and prepare orientation materials to ensure a smooth transition during changes in MC membership.
• Support RI&I Director in MC finance-related items as needed, including tracking and submitting member attendance for financial reimbursement.

Organizational Responsibilities and Contributions:

• Respond to public inquiries from prospective applicants about relevant PCORI funding announcements, alignment of prospective research ideas with programmatic goals, and technical questions related to the application process.
• Attend external meetings and conferences on behalf of PCORI, on topics related to PCORI’s portfolio. Program Associate may also be asked to represent PCORI publicly regarding program direction, program funding and award results at PCORI-sponsored events or at scientific conferences or events for professional development purposes.

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

Required Skills and Experience

Required Skills

• Strong project management skills, including demonstrated ability to think independently, to be flexible and to juggle multiple priorities for multiple managers, work with minimal supervision, and to be tolerant of ambiguity and change;
• Ability to produce polished, quality work products that demonstrate a high level of attention to detail;
• Excellent written and verbal communication skills and articulate, professional speaking abilities both for routine internal or external communication purposes as well as formal oral presentations;
• Excellent analytic skills and ability to synthesize and translate complicated material into clear and simple language. Ability to read, analyze, and interpret professional journals and periodicals, technical procedures, or governmental regulations;
• Personally motivated to support PCORI’s mission and goals; work independently and in teams to think imaginatively about opportunities; to create and respond to novel and innovative approaches to addressing an issue; to inspire others to work towards achieving team goals;
• Excellent interpersonal and teamwork skills; collegial, energetic, able to develop productive relationships with colleagues, awardees, consultants, external funders, and others who contribute to program development and management;
• Sound judgment and maturity, exemplified by consistent professionalism in dealing with individuals at all levels, both internally and externally;
• Ability to make sound decisions, and is responsive and clear with proposal applicants;
• Ability to work in a highly collaborative and team environment;
• Ability to travel as required.
• Proficient in the use of technology and electronic communications skills;
• Ability to link organizational goals to individual department mission and activities;

Required Experience

• Experience working in health-related research, familiarity with a research application or protocol and research methods
• Quantitative and/or qualitative research training is preferred
• Experience in health or health care related field, preferably in the non-profit, academic or government sector and experience with a funding agency/organization is desirable.
• Master’s degree in a related field (e.g., MPH, MPA, MPP; or MBA). One to four years of related work experience required.

Compensation and Benefits

Salary Range: $85,000 - $100,000

The above range represents the salary range expected for the position; however, final offers are based on several factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may participate in PCORI-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.

Conflict of Interest.

PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI’s website. Disclosures must include all financial and business and personal associations with any health or healthcare-related organizations and include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf

PCORI conducts reference and background checks on all applicants.

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