Senior Manager Rate Management

Senior Manager, Rate Management

As a Senior Manager, Rate Management, you'll drive innovation, foster continuous improvement, and ensure our rating systems deliver accuracy and value every day. If you thrive in a collaborative environment that values expertise, teamwork, and a relentless pursuit of excellence, you'll find the challenge and support you need to advance your career while making a measurable impact on our business.

NA Legal and Compliance (L&C) - Philosophy and Culture Statement: L&C is committed to providing best-in-class legal and compliance services to our business partners. L&C emphasizes teamwork, expertise, and a "can-do" attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives – all with a focus on superior execution.

The ideal candidate will sit in our Philadelphia, PA office.

Major Duties and Responsibilities:

• Manage a team of Rate Analysts responsible for maintaining rating engines across multiple insurance lines—including Workers Compensation, Commercial Automobile, and General Liability—using Ratabase Next Generation.
• Oversee the design, creation, and implementation of rates and rating rules (algorithms) using Ratabase, which interfaces with various systems.
• Ensure information contained in Ratabase and the rating results it provides, is compliant with company rate and rule filings.
• Develop automated processes for creation and ongoing maintenance of test cases used for Ratabase and the systems/applications that Ratabase interfaces with.
• Remain current with Ratabase functionality and new enhancements to ensure the team maximizes database capabilities.
• Develop and maintain training programs for Ratabase, specific to lines of business supported, and train others on maintenance and development utilizing Ratabase.
• Work closely with IT to coordinate and implement changes in the various systems and to support upgrades to Ratabase when required.
• Review and analyze Circulars, Bulletins, requirements documents and prior change documentation to design and implement change in the database.
• Participate in work sessions with Product Management and IT to enhance knowledge and experience in product line rating, rate plans, and coverage.
• Investigate the cause of reported problems, provide solutions to correct, and maintain root cause analysis documentation.
• Provide support for Product Management and the business in providing vendor systems, as applicable, with required information related to rates and miscellaneous factors.
• Manage the Quality Assurance process for any work completed by the team or Product Management, to include table updates, algorithm changes, rate reports, rate templates, etc.
• Manage or participate in special projects at management request, as needed.

Qualifications

Education and Experience:

• Bachelor's degree or equivalent industry experience in rating, underwriting, or systems, with knowledge of the use of, or maintenance of, rating systems
• Experience with Ratabase a plus, but not required

General Skills:

• General knowledge of Property and Casualty Insurance, including Workers Compensation and Commercial Lines insurance products, with an emphasis on rating is desired
• Good quantitative and problem-solving skills
• Strong organizational and project management skills
• Ability to work independently or collaborate as part of a team
• Computer proficient in using Word, Excel
• Excellent written and oral communication skills
• Demonstrates strong attention to detail and commitment to project ownership, accuracy, and completion on a timely basis
• Ability to manage multiple projects, different demands and competing customers simultaneously in a fast-paced environment.

Personal Qualities:

• Strong desire to be responsive to customer needs
• Self-motivated with a strong work ethic
• Energetic, enthusiastic and has a positive attitude
• Flexible

About Us

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Job Info

• Job Identification 31880
• Job Schedule Full time
• Regular or Temporary Regular
• Job Category Legal Professional
• Business Unit United States
• Legal Employer ACE American Insurance Company
• Posting Date 03/26/2026, 01:47 PM