Lead Retail Team Member

General Overview

Do you want to be part of something bigger than just a job - where you influence how people fuel their bodies, reach their goals, and show up as their best selves?

At Fitlife Foods, we don't just sell meals. We partner with our customers on their wellness journey through chef-crafted nutrition, education, and meaningful human connection.

Fitlife Foods is the leading multi-channel prepared meals company in Florida and Georgia. Since 2011, we've grown to 12 retail locations alongside an eco-friendly concierge home delivery subscription service. We power people to be their best through chef-crafted meals and personalized wellness support.

Our core values - Winning, Ownership, Purpose, Gratitude, and Curiosity - drive everything we do and create a performance-driven culture focused on personal and professional growth.

Team Lead Mission

As a Team Lead, you serve as a culture carrier, performance driver, and wellness ambassador for your store. This is a leadership role designed for individuals who thrive in high-touch retail environments, enjoy coaching both customers and teammates, and are motivated by measurable results.

This role blends sales leadership, wellness coaching, and operational ownership to create a best-in-class customer experience. This is not a traditional food service role. Our Team Leads serve as wellness consultants, retail leaders, and community brand ambassadors.

We're Looking for Leaders Who Bring

Wellness Passion

A genuine interest in nutrition, fitness, and helping others live healthier lives.

Consultative Sales Mindset

Confidence guiding customers through personalized recommendations while driving store performance and customer retention.

Leadership & Coaching Ability

Experience developing teams, providing feedback, and creating accountability around performance goals.

Business Ownership Mentality

Comfort analyzing metrics, identifying opportunities, and executing strategies that grow revenue and customer engagement.

Community Connection

Excitement for representing Fitlife through grassroots marketing, events, and local partnerships.

Key Objectives

Lead Store Performance

• Drive sales growth, retention, and ticket averages
• Support store KPIs including labor, product mix, and customer experience metrics
• Model and coach high-level service standards

Deliver Elevated Customer Experiences

• Provide personalized nutrition guidance and product education
• Create engaging, educational in-store experiences
• Build long-term customer relationships

Develop & Inspire Teams

• Train, mentor, and coach team members
• Provide performance feedback and growth plans
• Foster a culture of ownership and accountability

Support Operational Excellence

• Oversee inventory, ordering, merchandising, and daily execution
• Maintain brand standards and store presentation

What You Bring

• 1+ year leadership experience in performance-driven retail, boutique fitness, hospitality, or wellness environments preferred
• Proven ability to influence sales and customer retention metrics
• Strong relationship-building and coaching skills
• High energy with a natural ability to connect and inspire others
• Interest in nutrition, fitness, or wellness lifestyle strongly preferred
• Comfortable working in a goal-driven, feedback-focused culture
• Reliable and flexible availability, including Sundays and Mondays
• Ability to lift and move up to 50 lbs as part of inventory responsibilities

Benefits

We believe in fueling your journey while you fuel others'. As a Fitlife Team Lead, you'll enjoy:

• Competitive Pay that reflects your contributions.
• Referral Bonuses to grow our Fitlife community.
• Complimentary Meals during your shifts.
• Health, Dental, and Vision Benefits to support your wellness.
• Generous Paid Time Off & Holidays so you can recharge and thrive outside of work.
• 401(k) plan to support your future

Fitlife Foods is more than a job-it's an opportunity to make a meaningful impact on others' lives while feeding your own journey. If you're ready to lead, grow, and inspire, apply today and take the first step toward becoming your best self.

Fitlife Foods is proud to be an equal opportunity employer, committed to building a diverse and inclusive environment.