Valet Attendant - Full Time

Job Description

Job Description

Join Our Team as a Valet Attendant at the Embassy Suites by Hilton Asheville Downtown!

Do you love being the first warm welcome and the last fond farewell for travelers, sharing your favorite local spots, and making guests feel like VIPs the moment they pull up?

At Parks Hospitality Group, we know that an exceptional stay starts the second a guest arrives. We are looking for an outgoing and friendly Valet Attendant to join our front-of-house team. In this highly interactive role, you’ll be the face of our hotel—welcoming guests with a smile, assisting with luggage, safely parking vehicles, and serving as our local expert to help travelers navigate the city. If you love meeting new people and bringing a helpful, positive energy to the front drive, you will thrive with us.

What You’ll Do:

• Greet guests warmly and assist with parking and retrieving their vehicles.
• Safely park guests' vehicles in designated areas, ensuring security and proper positioning.
• Retrieve guests' vehicles promptly upon request, ensuring minimal wait times.
• Maintain accurate records of parked vehicles, including ticketing and documenting any damages or special instructions.
• Provide information about hotel amenities, local attractions, and transportation options to guests.
• Maintain cleanliness and organization in the valet parking area.
• Assist with luggage loading/unloading as needed.
• Follow safety protocols, traffic laws, and hotel procedures when handling vehicles.
• Handle guest inquiries and requests in a professional and courteous manner.

What You’ll Need:

• High school diploma or equivalent.
• A valid driver's license with a clean driving record.
• Previous experience in a valet or customer service role is preferred but not required.
• Ability to work efficiently in a fast-paced environment.
• Physical stamina to stand, walk, run, and lift for extended periods.
• Excellent customer service and communication skills.
• Ability to work outdoors in various weather conditions.

Why You’ll Love Working Here: 

• Immediate medical and dental benefits starting on your very first day for full-time team members. 
• Paid time off (PTO) for all team members, because we value your well-being. 
• Earn an extra $50–$150+ per month through performance incentives, plus cash awards for quarterly and/or annual performance ($250-$500). 
• Explore the globe with heavily discounted room rates at brand hotels worldwide for you and your family.
• Opportunities for personal and professional growth within Parks Hospitality Group, a company recognized as a Best Place to Work.

About Us:

At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work.

Location:

Embassy Suites Asheville Downtown

192 Haywood St

Asheville, NC 28805