FOH Director & Guest Experience Leader

Looking to grow your career with Chick-fil-A? Apply now. This role is designed to accelerate the growth of future organizational leaders by providing structure and direct exposure to the inner workings of Chick-fil-A. Looking for leaders whom consistently demonstrate our core values, embraces the Chick-fil-A culture, and have a servant's heart. With a passion for people and serving others, having strong character, taking initiative and working with a sense of urgency at all times. Our leaders are responsible for supporting the Operator and senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and maintaining 2nd Mile Service. Intended for those who lead by example and set the tone for others to follow. Position Type: • Full-time (40+ hours) Our Benefits Include: Competitive pay: $28.00 - 31.00 / hour A fun work environment where you can positively influence others Learning first-hand from a Chick-fil-A Operator and senior leadership Intentional growth and development to help you reach your professional goals Health Insurance (Dental, Vision) Paid Tuition opportunities with University of Cumberlands Scholarship opportunities Leader Responsibilities: Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant Offer immediate and respectful response to Guest's needs Assist in training of new hires, set the tone for a shift, and act as a role model for our team Be a friendly, encouraging team player Open (5:00 AM) and/or closing (11:00 PM) availability Lead operations, key holder Excellent communication skills, both verbal and written Qualifications and Requirements: Prior Chick-fil-A Director level experience IS required; 1 year+ worth of experience, not employed at another location Full-time Open Availability Smile Create and maintain eye contact Speak enthusiastically Make emotional connections with Guests Strong character, professional but honest Ability to work in hot outdoor conditions Available to work Saturdays Reliable transportation Ability to work in a fast-paced environment Strong people skills with a desire to serve Team Members Strong commitment to superior customer service Ability to manage Team Member behavioral and performance issues Ability to work in a team environment with shared ownership and responsibility Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies. Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr