Retail Wellness Representative

Job Description

Job Description

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.

Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.

At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

If you're interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Sunnyside* Shop (Glenview, IL) is a new retail concept created to support shoppers at every stage of their wellness journey. Designed as a boutique wellness experience, the shop will offer a curated assortment of wellness & lifestyle products. This concept aims to present a more normalized, elevated, and professional approach to wellness retail.

The Retail Wellness Representative (Full & Part-Time) will support all aspects of store operations for this retail pilot. This role oversees daily operations, sales performance, customer acquisition & experience, marketing and community outreach, inventory management, and overall store administration. It is ideal for someone who enjoys leading teams, educating and connecting with customers, and who brings strong experience in retail and a passion for modern-day wellness.

WHO YOU ARE

• You have a passion for wellness. You're up to date on modern-age wellness hacks and are constantly exploring the latest trends in health, recovery, mindfulness and performance optimization.
• You stay informed through podcasts, wellness influencers, scientific research, and emerging product innovations. You're the friend who's always testing new supplements, tracking sleep and stress with wearable tech, swapping in adaptogens for afternoon energy, or experimenting with breathwork, cold plunges, or infrared therapy.
• You approach wellness with curiosity and intention—blending evidence-based practices with cutting-edge discoveries. You're an early adopter, a keen observer of what works, and thoughtful about sharing insights that help others feel and perform better without giving medical advice.
• You take strong ownership in your work. You walk into the store every day and treat it as your own; you are passionate about bringing the best experience to the local community and take pride in what you are building.
• You have a passion for customer relationships. You're the friend that's known to strike up conversation with the grocery clerk, the mailman or the nail tech. You can make a connection with just about anyone, and you will bring that energy to the store.
• You know the local Glenview community; you know where to find local shoppers and businesses that are wellness-adjacent, and you have ideas on how to build partnership and friendships to support growth of the store.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS

• 2-3+ years of full or part-time retail experience in a relevant industry
• Excellent customer service and interpersonal communication skills
• Strong understanding of retail operations, sales techniques and visual merchandising
• Warm, approachable and professional demeanor
• Self-motivated with strong initiative and sense of ownership
• Proficient in basic computer applications (MS Teams, Outlook, Excel, POS Systems)

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.

Pay Range

$20—$20 USD

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California Consumer Privacy Act ("CCPA") Notice to Applicants: Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting View email address on ziprecruiter.com Reporting a Scam:

Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.

Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.If you are in doubt, please contact us at Report-a- View email address on ziprecruiter.com with questions.