Mortgage Loan Processor

Job Title

Responsible for processing residential mortgage loans to ensure compliance with bank, investor and secondary market standards. Meets performance metrics and goals established by the bank.

Essential Duties and Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Successfully use critical thinking and analytical skills to process loans.
• Develop and maintain a strong understanding of Mortgage Lending products, policies, processes, and their required documentation.
• Obtain required credit and compliance documentation per program requirements from internal clients, external clients, vendors, and third-party sources.
• Perform detailed review of all documentation to ensure that loans meet portfolio and investor guidelines.
• Provide consistent communication on loan status to clients to ensure a smooth process to close on time.
• Ensure that loan quality standards are met when submitting loans to underwriting.
• Conduct proactive and effective pipeline management to ensure that metrics are met.
• Adhere to all compliance regulations and controls.
• Develop and maintain positive working relationship with co-workers, internal and external clients, business partners and vendors.
• Cultivate relationships with peers as a peer mentor.

Qualifications

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum five years of mortgage loan processing experience or the equivalent.
• Excellent Communication skills, both written and verbal, in relating to internal and external clients.
• Demonstrates proficiency in basic computer applications such as mortgage automated processing systems and Microsoft Office software products.
• Ability to travel, occasionally overnight.

Preferred Qualifications:

• Bachelor's degree, or equivalent education and related training.
• FHA/VA/Bond experience.
• Basic knowledge of bank services and products.

Other Job Requirements / Working Conditions:

• Sitting Constantly (More than 50% of the time)
• Visual / Audio / Speaking Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
• Manual Dexterity / Keyboarding Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
• Availability Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
• Travel Minimal and up to 10%

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.