Dispatcher

Transit Team, Inc.Location: Burnsville, MN (Onsite)Pay: $27.00 per hourEmployer of Choice!Voted one of the Best Companies to Work For by U.S. News & World Report for 2025-2026!Available Shift:Tuesday - Thursday: 5:00 AM - 3:00 PMFriday - Saturday: 2:30 PM - 12:00 AMWhat You'll DoCoordinate and dispatch transportation services efficiently and effectivelyMonitor and adjust routes to maximize performance and service qualityCommunicate with drivers throughout their shifts to ensure operational successAct as the primary point of contact for driver support and assistanceResolve customer service concerns and operational issues in a professional mannerManage critical incidents, service disruptions, and real-time operational challengesTrack and manage key performance indicators (KPIs), including: On-time performance Appointment adherence Passenger onboard time Route efficiencyCollaborate with supervisors and operational leaders to ensure service goals are metMaintain accurate records and documentation related to daily operationsQualificationsStrong communication and customer service skillsBasic computer proficiency and ability to learn dispatching softwareAbility to multitask and make informed decisions in a fast-paced environmentStrong problem-solving and organizational skillsAbility to remain calm and professional during service disruptions or emergenciesTransportation, dispatching, logistics, or customer service experience preferredCommitment to providing safe, reliable, and caring serviceWhy Join Transit Team?Competitive pay at $27.00 per hourStable, full-time scheduleOpportunity to make a meaningful impact in your communitySupportive team environmentCareer growth opportunities within Beacon MobilityWork for an industry-leading organization recognized as an employer of choiceIf you're passionate about helping people, thrive in a fast-paced environment, and enjoy being the communication link that keeps operations running smoothly, we'd love to hear from you.Apply today and help us deliver mobility without limits because every ride matters.Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.Transit Team is the largest paratransit provider in the state of Minnesota.For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family. #J-18808-Ljbffr Beacon Mobility